Sherri Harris
Manassas,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Orders/Customer Service
North America Lighting
Manassas, VA
01.2020 - 06.2025
- Entered new orders into the Oasis software system.
- Worked closely with manufacturers and sales representatives and developed positive relationships with each.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Tracked orders from start to finish to ensure timely delivery of goods.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered incoming emails, providing frontline customer support through all phases of the order to include problem resolution.
Store Manager/Membership Specialist
Northern Virginia Association of Realtors
Fairfax, VA
10.2007 - 01.2020
- Developed relationships with suppliers to negotiate better prices.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Performed regular price checks to ensure competitive pricing.
- Preserved product quality by maintaining stockrooms
- Trained and mentored associates for both the Store and Member Services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Processed membership applications and documents accurately and efficiently.
- Provided excellent customer service to all members.
Education
High School Diploma -
Washington-Lee High School
Arlington06-1981
Skills
- Customer service
- Record keeping
- Order tracking
- Time management
- Inventory management
- Staff training
References
References available upon request.
Timeline
Orders/Customer Service
North America Lighting
01.2020 - 06.2025
Store Manager/Membership Specialist
Northern Virginia Association of Realtors
10.2007 - 01.2020
High School Diploma -
Washington-Lee High School
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