Professional Summary
Overview
Work History
Education
Skills
Timeline

Sherri Mcalpin

Lees Famous Recipe
Salt Lick,KY
17
years of professional experience

Dynamic manager with a proven track record at Lees Famous Recipe, excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and strategic planning, while reducing operational costs by implementing efficient inventory practices. Committed to staff development, fostering a culture of high performance and engagement.

Work History

Manager

4 Months
Lees Famous Recipe | 06.2026 - Current
  • Supervised daily operations to ensure adherence to quality and safety standards.
  • Trained and mentored team members to enhance performance and service delivery.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Coordinated scheduling to maintain adequate staffing during peak hours and events.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Cook

1 Year 7 Months
Crossroads Elementary School | 10.2024 - 05.2026

Prepared meals for the students. Also served meals and then done daily clean up.

Manager

7 Years 3 Months
McDonald’s | 11.2009 - 02.2017
  • Monitored daily activities to support compliance with quality and safety standards.
  • Assisted in training and mentoring team members to improve service performance.
  • Helped implement inventory practices to maintain stock levels and minimize waste.
  • Aided in scheduling to ensure sufficient staffing during busy periods and events.

Education

- Business Management

MCTC | Morehead, KY

GED

Bath County Adult Education | Owingsville, KY | 07.2024

Skills

Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Operations management
Project management
Cross-functional teamwork
Project planning
Customer relationship management (CRM)
Performance management
Staff development
Shift scheduling
Sales techniques
Policy implementation
Conflict resolution
Schedule preparation
Sales management
Workforce management

Timeline

Manager

Lees Famous Recipe
06.2026 - CurrentRead More

Cook

Crossroads Elementary School
10.2024 - 05.2026Read More

Manager

McDonald’s
11.2009 - 02.2017Read More

MCTC

from Business Management
Read More

Bath County Adult Education

GED
Read More
Sherri Mcalpin