Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Sherri Stolle

Customer Service Representative
Newburgh,IN

Summary

Motivated Customer Service Representative of over 30 years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Overview

13
13
years of professional experience

Work History

Customer Service Representative

U.S. Bank, Mortgage Servicing
Owensboro, KY
02.2013 - Current
  • Provided customer support to internal and external request.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Provided excellent customer care by responding to requests for documents.

Customer Service

Gary's Drive In
Owensboro, KY
02.2009 - 02.2013
  • Delivered prompt service to prioritize customer needs from food orders to payment processing.
  • Trained new personnel regarding company operations, policies and services.
  • Provided excellent customer care by responding to requests, assisting with orders.


Education

High School Diploma -

Arlington High School
Indianapolis, IN
06.1990

Skills

  • Courteous with Strong Service Mindset
  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Answering Emails
  • Customer Service and Assistance
  • Answering Customer Questions

Timeline

Customer Service Representative

U.S. Bank, Mortgage Servicing
02.2013 - Current

Customer Service

Gary's Drive In
02.2009 - 02.2013

High School Diploma -

Arlington High School

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Sherri StolleCustomer Service Representative