Sherri Stolle
Customer Service Representative
Newburgh,IN
Summary
Motivated Customer Service Representative of over 30 years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
13
13
years of professional experience
Work History
Customer Service Representative
U.S. Bank, Mortgage Servicing
Owensboro, KY
02.2013 - Current
- Provided customer support to internal and external request.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Provided excellent customer care by responding to requests for documents.
Customer Service
Gary's Drive In
Owensboro, KY
02.2009 - 02.2013
- Delivered prompt service to prioritize customer needs from food orders to payment processing.
- Trained new personnel regarding company operations, policies and services.
- Provided excellent customer care by responding to requests, assisting with orders.
Education
High School Diploma -
Arlington High School
Indianapolis, IN06.1990
Skills
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Answering Emails
- Customer Service and Assistance
- Answering Customer Questions
Timeline
Customer Service Representative
U.S. Bank, Mortgage Servicing
02.2013 - Current
Customer Service
Gary's Drive In
02.2009 - 02.2013
High School Diploma -
Arlington High School
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