Sherri Lewis
Intake Statistic Specialist
Greenwood,SC
Summary
Intake and statistic professional with nine years of experience in legal communications and client privilege. Eight years of medical claims and review cycle experience. Six years of experience with promotional and planning events for business building. Combines deep understanding of administrative support with experience increasing client volume and intake development, marketing launches, and strategy to elevate and convert contacts to the client level. Excels at crafting high-impact communications with administration and maintaining consistent messaging to team members and clients across multiple cities and time zones. Highly proficient in personalized and guided client interaction.
Overview
12
12
years of professional experience
7
7
Certificates
3
3
years of post-secondary education
Work History
Specialist
McCravy Newlon Sturkie Clardy Law Firm, South Carolina
Greenwood, SC
01.2013 - Current
- Oversee intake communications team tasked with executing phone, websites, chat service communications to convert contacts into direct client services
- Oversee internship program and new intern training for each location
- Provide Administration with statistics for all intake call and values
- Charged with keeping remote marketing and intake team on-task through daily check-ins and required one-on-one Zoom meetings
- Increased client survey participation in multiple locations
- Implemented communication processes for surveys by organizing multiple survey marketing groups and evaluation such as Gather, Survey Monkey, Google, Firm Website Evaluation
- Client and office location increase
- Spearheaded multiple new office launch and developed long-distance communication program
- Represented administration for 7 locations to community by increasing communication tactics, and corporate communications initiatives
- Execute and facilitate communications from legislative constituents
- Troubleshoot and satisfy constituent and public grievances
- Assisted administration by hosting and planning multiple events for mid-year and end year meetings for staff, and open houses for new locations
- Coordinated events and banquets with budgets of up to 50k for legislative campaigning and presentation events for Veteran and Patriotic Resolution.
Medical Billing and Patient Financial Counselor
Abbeville Area Medical Center
Abbeville, SC
01.2011 - 01.2013
- Assist patients with problematic claims and coding taking over 60 calls per day.
- Executed successful Medicare DDE billing and payment processes for client and Critical Access Hospital increasing revenue productivity.
- Established claim processing for bankruptcy medical claim auditing
- Responsible and accountable for accurate and timely follow-up and filing, including variances, denials for all payers on billed accounts for patients
- Coordinated events for billing and business offices
- Team member for emergency response and red alert evacuations
- Assist Veterans and families when filing insurance and directing to Veterans Administration events
- Assist Victims Advocate programs in filing timely claims for SOVA and victim assistance programs.
Education
Some College (No Degree) - Legal Marketing And Branding
South Carolina Marketing And Ethic Seminar
SC Bar Association 01.2022 - 01.2019
Association Workers’ Compensation Paralegal - undefined
South Carolina Bar
Human Services Supervisor Leadership/ Interviewing and Counseling Multiple Certificates Accredited in Medical Terminology Certificate Caregiving and Counseling Certificate Corporate Leadership and Management Certificates AAMC Sleep Study Care Accredited Certification APFU Abuse and Counseling Certification LEAN SIX SIGMA Training SAS limited training online -
Piedmont Technical College
01.1999 - 01.2002
Skills
Dependable and Responsible
undefinedCertification
Presenting Final Marketing Staging over Phone, Zoom and Google Meet
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Some College (No Degree) - Legal Marketing And Branding
South Carolina Marketing And Ethic Seminar
01.2022 - 01.2019
Specialist
McCravy Newlon Sturkie Clardy Law Firm, South Carolina
01.2013 - Current
Medical Billing and Patient Financial Counselor
Abbeville Area Medical Center
01.2011 - 01.2013
Human Services Supervisor Leadership/ Interviewing and Counseling Multiple Certificates Accredited in Medical Terminology Certificate Caregiving and Counseling Certificate Corporate Leadership and Management Certificates AAMC Sleep Study Care Accredited Certification APFU Abuse and Counseling Certification LEAN SIX SIGMA Training SAS limited training online -
Piedmont Technical College
01.1999 - 01.2002
Association Workers’ Compensation Paralegal - undefined
South Carolina Bar
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