Sherrie Garrandes
Orlando,FL
Summary
Resourceful and known for excellent account management and time management skills. Expert in Dentrix use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I have work at Greenberg Dental & Orthodontics Since June of 1998 in 4 different positions within our practice
Dental Assistant June 1998 - Oct 2013
Team Lead/ Office Manager Oct 2013 - May 2018
AR Billing Rep May 2018 -April 2019
Ar Billing Supervisor April 2019- Present
Overview
24
24
years of professional experience
Work History
AR Billing Specialist Supervisor
Greenberg Dental & Orthodontics
Lake Mary, United States
06.1998 - Current
- Entered client details and notes into system for interdepartmental access and review.
- Processed debtor payments and updated accounts to reflect new balance.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
Dental Assisting Program /CDA/EFDA - Dental Assisting
Orlando Technical College - Mid Florida Tech
Orlando, FL06.1993
Skills
- Conflict Resolution
- Customer Service
- Self-motivated professional
- Good listening skills
- Responsible
- Organization and Time Management
- Teambuilding
- Leadership
- Decision Making
Timeline
AR Billing Specialist Supervisor
Greenberg Dental & Orthodontics
06.1998 - Current
Dental Assisting Program /CDA/EFDA - Dental Assisting
Orlando Technical College - Mid Florida Tech
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