Sherrie Hoffer

Costco Vendor for Ecowater.

Generated leads for our sales team presentations.

Scheduled clients for sales appointments.

Costco and Home Depot Vendor for Sunrun Solar systems.

Scheduled client appointments for sales team to close qualified leads.

Overcame client objections, using persuasive, friendly strategies.

• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Reconciled cash and credit card transactions to maintain accurate records.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Improved overall customer satisfaction by implementing new service standards and staff training programs.
• Correctly calculated inventory and ordered appropriate supplies.
• Maximized quality assurance by completing frequent line checks.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

* Position ended due to closing of location.

Worked sporting events, concerts, home shows, festivals, etc.

Talked with possible clients, qualified the customers to attend a scheduled Timeshare presentation.

• Established trust-based relationships with clients by maintaining professional integrity and providing honest advice based on expert knowledge of the industry.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

Worked sporting events, concerts, home shows, festivals, etc.

Talked with possible clients, qualified the customers to attend a scheduled Timeshare presentation.

• Established trust-based relationships with clients by maintaining professional integrity and providing honest advice based on expert knowledge of the industry.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.