Sherrie Legendre
Overview
20
20
years of professional experience
Work History
Billing Specialist
Riverbend Emergency Services
Concord, NH
01.1998 - 06.2004
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Phones
- Work with Hospital
- Trained new employees
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Generated monthly invoices for customers in multiple formats to provide transparency.
- Processed and verified invoices to secure accuracy of billing information.
- Filing
Billing
Warren Street Family Counseling
Concord, NH
12.1994 - 01.1998
- Reduced errors in billing documentation through rigorous data verification procedures.
- Streamlined insurance verification processes, minimizing billing errors and improving revenue cycle management.
- Conducted thorough account reviews for accurate billing and improved payment tracking.
- Processed insurance billing efficiently while maintaining strict adherence to privacy regulations.
- Streamlined workflow for the billing department by consistently organizing and maintaining records.
- Handled financial transactions accurately, fostering trust among guests regarding billing practices.
- Phones, filing, creating files,
- Completed weekly and daily invoicing and billing for customer service team.
Machine Operator
Molex\Vernitron
Laconia, NH
04.1984 - 01.1998
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
High School Diploma -
Renton Senior High School
Renton, WA06.1972
No Degree - Secretarial Studies And Office Administration
Renton Technical College
Renton, WA06.1972
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Data entry proficiency
- HIPAA Compliance
- Claim submission
- Customer Engagement
- Patient account management
- Billing and Invoicing
- Customer Service
- Microsoft Office
- Customer service support
- Payment Collection
- Audit Procedures
Timeline
Billing Specialist
Riverbend Emergency Services
01.1998 - 06.2004
Billing
Warren Street Family Counseling
12.1994 - 01.1998
Machine Operator
Molex\Vernitron
04.1984 - 01.1998
High School Diploma -
Renton Senior High School
No Degree - Secretarial Studies And Office Administration
Renton Technical College