Sherrie Madden
Norton Sound Health Corporation
Nome,AK
28
years of professional experience
Results-driven professional with extensive experience in postal operations and commercial billing. Proven track record in enhancing workflow efficiency and training staff to achieve optimal performance.
Work History
Commercial Insurance Biller
3 Years 2 Months- Streamlined processing of commercial insurance claims to enhance billing accuracy and ensure timely submissions.
- Maintained detailed records of billing transactions to support auditing and compliance efforts.
- Collaborated with healthcare providers to resolve discrepancies in insurance claims and payments.
- Utilized billing software to track outstanding invoices and follow up on overdue accounts.
Postmaster
24 Years 5 Months- Supervised daily operations to ensure timely mail delivery and adherence to postal regulations.
- Trained staff on efficient sorting techniques and customer service best practices.
- Implemented process improvements to enhance workflow efficiency in high-volume environments.
- Managed inventory control for postal supplies, minimizing operational delays and costs.
- Coordinated with local businesses to optimize mail collection schedules and improve service reliability.
- Analyzed performance metrics to identify areas for operational improvement and implement corrective actions.
- Assisted customers in determining proper postal service to align with individual needs.
- Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
- Hired, trained, and evaluated performance of Number employees.
Education
High School Diploma
Skills
Strong organizational skills
Strong attention to detail
Professional telephone etiquette
HIPAA compliance
Experience with claims processing
Multitasking
Reliability
Adaptability and flexibility
Timeline
Commercial Insurance Biller
Norton Sound Health Corporation
06.2023 - CurrentRead More
Postmaster
USPS Alaska District
01.1999 - 06.2023Read More
Tri County High School
High School Diploma
Read More