SHERRIE SHILLINGFORD
Reliable with strong customer service skills and a focus on giving excellent customer experience while shopping. I have a proven ability to manage cash transactions effectively while maintaining game integrity. I was a trainer for the cashiers at Target Stores in Trinity Fl and Philadelphia, PA.
Detail-oriented casino dealer with over six years of experience in delivering excellent customer service and ensuring adherence to gaming regulations. Known for strong mathematical skills and a collaborative spirit, enhancing guest experiences through accurate and reliable game management.
Adaptable and composed I was recognized for exceptional customer service and precise cash handling. Committed to maintaining game integrity and fostering positive player interactions to enhance overall guest satisfaction.
Work History
Special Event Casino Dealer
2 Years 10 Months- Dealt various casino games, ensuring adherence to rules and regulations.
- Maintained high levels of customer engagement through friendly and professional interactions.
- Monitored game progress and addressed player inquiries promptly and accurately.
- Ensured accuracy in ticket handling during transactions with players.
Slot Attendant
2 Years 2 Months- Monitored and maintained slot machine functionality to ensure optimal guest experience.
- Assisted guests with machine operations, providing exceptional customer service and support.
- Conducted regular inspections of slot machines to identify and report technical issues promptly.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Maintain excellent customer service while paying out a jackpot or fixing their machine.
- Handle large sums of money for jackpot transactions or making change.
Casino Dealer
3 Years 11 Months- Dealt various table games, ensuring adherence to casino rules and regulations.
- Monitored gameplay for fairness, identifying discrepancies and resolving disputes efficiently.
- Provided exceptional customer service, enhancing guest experience during gaming sessions.
- Managed cash transactions accurately, maintaining detailed records of chips and payouts.