Highly organized professional with a proven track record of delivering essential administrative support in law firms. Demonstrated expertise in drafting legal documents, maintaining case files, managing correspondence, and meticulous attention to detail in coordinating appointments and court proceedings. Driven Legal Assistant with years of experience in the legal field, adept at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth and enhance efficiency.
Hi, I’m
Sherrlle Wilson
Fresno,CA
Summary
Overview
10
years of professional experience
Work History
Sentry Recovery & Collections
Legal Assistant / Paralegal
01.2022 - 01.2024
Job overview
- Manage communication with Defendant(s) and facilitate effective information flow
- Proficiently prepare writs of garnishment, demands, and process e-filing pleadings, ensuring accurate and timely legal documentation
- Spearhead the implementation of a new time management process, resulting in a remarkable 60% increase in company revenue
- Draft and file fundamental legal documents and correspondence with precision and attention to detail
- Efficiently handle phone calls, providing professional and courteous responses while directing inquiries appropriately
- Demonstrate familiarity with law, legal procedures, protocols, and the civil court system
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Revised and finalized letters, briefs, and memos.
Elm Street Wash
Owner / Operator
06.2019 - 12.2021
Job overview
- Executed efficient daily operations of a car wash, ensuring a smooth workflow
- Conducted thorough vehicle inspections to identify and address cleanliness and maintenance needs
- Managed customer interactions, providing excellent service and addressing inquiries or concerns
- Utilized effective communication skills to coordinate with team members and streamline processes
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated contracts with vendors to secure favorable terms for the business.
Logisticare Solutions
Floor Supervisor
02.2017 - 08.2018
Job overview
- Supervised customer service advocates, overseeing interactions to provide information on inquiries, products, and services
- Successfully resolved customer complaints, ensuring high levels of customer satisfaction
- Conducted effective training for employees to enhance their skills as customer service advocates
- Maintained efficient data entry using proprietary software, documented complaints, and consistently delivered superior customer service to members
- Delegated tasks to employees to enhance productivity and workflow.
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Nevada Justice Group
Intern
03.2017 - 05.2017
Job overview
- Collaborated with a Family Law Defense Attorney, gaining hands-on experience
- Managed diverse communication with clients, specialists, and expert witnesses
- Conducted email correspondence and follow-ups efficiently
- Handled administrative tasks such as photocopying, faxing, and mail management
- Maintained legal files, including scanning, creating, and updating documents, while managing multi-line phones
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Nevada Legal Services
Legal Runner
03.2014 - 06.2016
Job overview
- Developed and maintained databases, labeled, and updated paper files, assembling both digital and paper files in designated locations
- Gathered and organized files and documents for reports, ensuring accuracy and timeliness
- Managed supply inventories to support office operations
- Troubleshooted various office equipment, including computers, printers, fax machines, scanners, and shredders
- Demonstrated resourcefulness, strong organizational skills, and attention to detail, collaborating effectively with senior attorneys and staff members
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Education
College of Southern NevadaLas Vegas, NV
A.A.S. from Paralegal Studies
01.2017
University Overview
Skills
- Legal Research / Writing
- Case Management
- Data Entry / Analysis
- Odyssey
- Proficient legal terminology
- Strong Verbal and Written Communication
- Microsoft Office Suite
- Office equipment: Fax / Copy
- Time Management
- Administrative Support
- Client Interaction
- Microsoft Office
- Calendar Management
- Document Preparation
- Legal/Court Processes
Volunteer Experience
Volunteer Experience
Volunteer, Fresno, California, For the passing of Measure P in the 2018 ballot. Canvassing both by phone and in the field to facilitate crucial donations, that played a key role in the measure's success., 06/01/18 - 12/01/18Personal Information
Personal Information
Title: ParalegalTimeline
Legal Assistant / Paralegal
Sentry Recovery & Collections
01.2022 - 01.2024
Owner / Operator
Elm Street Wash
06.2019 - 12.2021
Intern
Nevada Justice Group
03.2017 - 05.2017
Floor Supervisor
Logisticare Solutions
02.2017 - 08.2018
Legal Runner
Nevada Legal Services
03.2014 - 06.2016
College of Southern Nevada
A.A.S. from Paralegal Studies
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