Compassionate Medical Assistant with over 10 years of experience in direct patient care and medical office management. Committed to patient satisfaction and regulatory compliance. Builds trust and rapport with patients through strong communication and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Valdosta Orthopedic Associates
Valdosta
08.2024 - Current
Assisted with patient rooming, obtained authorizations from insurance companies for brace dispensing, and maintained inventory of medical and office supplies.
Trained as DME specialist, applied casts and splints to support patient recovery from injuries.
Honored by management and patients for outstanding contributions to the team.
Medical Assistant
Plains Regional Medical Center
Clovis
06.2019 - 01.2021
Assisted orthopedic surgeons in treating patient injuries, including fractures, dislocations, sprains, postop joint replacements, wound care, and injections, contributing to effective patient recovery.
Gained knowledge of cast and splint applications and removals, proper wound dressing, and radiology orders through job training.
Coordinated appointment scheduling for optimal patient flow.
Medical Assistant
Johns Hopkins Community Physicians
Glen Burnie
02.2017 - 01.2019
Assigned to work with an internal medicine physician in family care.
Assisted physician with patient charting in EPIC electronic medical record system, patient scheduling, obtaining vital signs, and administering medications and vaccinations to support efficient patient care.
Rotated to the lab to draw blood and collect patient samples for point of care tests or to send to outside facilities.
Collaborated with neurologist weekly to obtain prior authorizations from insurance companies, maintaining continuity in patient treatment plans.
Medical Assistant
Catonsville Primary Care Ctr
Catonsville
12.2013 - 02.2017
Developed proficiency in patient charting, obtained accurate vitals, administered vaccines, and conducted hearing and vision screens during daily pediatric office routines.
Assisted in care for adult patients, performing GYN exams, specimen collections, and administering EKGs.
Maintained office supplies by ordering and stocking items necessary for clinic operations.
Education
Certificate of Medical Assistant -
Fortis Institute
Baltimore, MD
Skills
Clinical expertise
Patient communication
Assisting during examinations
Vital signs assessment
Phlebotomy skills
Wound care management
Vaccination administration
Medication administration
Suture and staple removal
Cast and splint removal
Radiology order processing
Point of care testing
Insurance authorization
Epic EMR knowledge
Appointment scheduling
Medical supply management
Patient education
HIPAA compliance knowledge
Microsoft Word and Excel proficiency
Presentation development
Effective communication skills
References
Laci Cruz, Plains Regional Medical Center, Office Administrator, 575-769-7577
Prachi Modi, Johns Hopkins Community Physicians, Supervisor, 678-900-9656
Dr. David Otto, Catonsville Primary Care Ctr., Pediatrician, 443-812-9632