Sherry Allen
Sacramento,CA
Summary
Detail-oriented Staff Services Analyst experienced in enhancing employee-related work functions through thorough analysis and actionable recommendations. Delivered valuable insights to managers by reviewing records, organizing data, and generating reports to support key decision-making. Demonstrated resourcefulness and effective project management skills in fast-paced environments.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Staff Services Analyst
California Board of Accountancy
Sacramento, CA
12.2007 - 01.2020
- Analyzed complex regulatory requirements for California accounting practices.
- Developed policy recommendations to enhance operational efficiency within the board.
- Coordinated training sessions for staff on compliance and best practices.
Collections Agent
National Credit Acceptance
Sacramento, CA
11.2006 - 11.2007
- Managed customer accounts to resolve outstanding balances and payment arrangements.
- Developed and maintained strong client relationships through effective communication.
- Collaborated with team members to develop strategies for improving collection efficiency.
Education
MBA - Business Administration
University of Phoenix, Gateway Oaks Campus
Sacramento, CA 08.2005 - 08.2006
Bachelor of Arts - Management
Saint Mary's College of California, Oakland Campus
Oakland, CA 08.1999 - 08.2001
Skills
- Policy analysis
- Regulatory compliance
- Policy development
- Operational efficiency
- Project management
- Training coordination
- Microsoft Office
- Customer relationship management
- Team player
Timeline
Staff Services Analyst
California Board of Accountancy
12.2007 - 01.2020
Collections Agent
National Credit Acceptance
11.2006 - 11.2007
MBA - Business Administration
University of Phoenix, Gateway Oaks Campus
08.2005 - 08.2006
Bachelor of Arts - Management
Saint Mary's College of California, Oakland Campus
08.1999 - 08.2001