Hi, I’m
Angela D. Brown
Yuba City,CA
Summary
Knowledgeable Staff Services Analyst with more than six years of Human Resource experience. Highly organized and proactive with strong verbal and written communication skills, focused on enhancing processes. Pursuing a challenging new position with room for advancement.
Overview
10
years of professional experience
Work History
State Controller's Office
Staff Services Analyst
05.2019 - Current
Job overview
- Tracked California Leave Accounting Systems Liaison calls from Personnel Specialists on EXCEL Spreadsheets to record and analyze frequently asked questions in order to develop more meaningful training.
- Used PowerPoint to develop captivating curriculum to train Personnel Specialists on accurately establishing and maintaining Employees Leave Benefits on the California Leave Accounting System.
- Continuously keeping track of Bargaining Contract changes in order to know when to update any California Leave Accounting Systems Procedures when necessary.
- Provide troubleshooting and instruction to California Leave Accounting users via phone and/or email.
- Assisted in analyzing training methods and making adjustments to rectify issues, increase efficiency and exceed projected training goals.
- Developed eLearning modules for various Leave Accounting System scenarios, such as: Leave Benefit Election Changes and California Leave System Workbook Overview.
- Conducted in-person and virtual training of the California Leave Accounting System.
- Execute monthly auditing reports to find and correct in-put errors.
Dept. Of Fish And Wildlife
Personnel Specialist
08.2016 - 05.2019
Job overview
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
- Answered benefit-related questions to help employees select options.
- Administered employee health, dental, FSA and disability benefits and worked with broker to research and recommend options and oversee open enrollment.
- Oversaw HR needs for a roster of 300+ employees located throughout the state of California. Including Timesheet and Benefits processing, New Hire Orientation, and Termination Processing, and payroll processing.
Dept. Of Industrial Relations
Office Technician, Typing
04.2013 - 08.2016
Job overview
- Responded to inquiries from callers seeking information.
- Provided clerical support to the Labor Commissioner's Office by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Verified accuracy of business records by consistently updating customer information.
- Executed record filing system to improve document organization and management.
Education
William Jessup UniversityRocklin, CA
Bachelor of Science from Business Management
06.2025
Cambridge Junior College - Yuba CityYuba City, CA
Associate of Science from Business Administration
01.2013
Skills
- Accurate Recordkeeping
- Microsoft Office
- Confidential Document Control
- Policy Interpretation
- Onboard New Hires
- Employee Timesheet Processing
- Accounts Payable and Accounts Receivable
- Training Development and Execution
- File and Records Management
- HR Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Staff Services Analyst
State Controller's Office
05.2019 - Current
Personnel Specialist
Dept. Of Fish And Wildlife
08.2016 - 05.2019
Office Technician, Typing
Dept. Of Industrial Relations
04.2013 - 08.2016
William Jessup University
Bachelor of Science from Business Management
Cambridge Junior College - Yuba City
Associate of Science from Business Administration
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