Sherry Anderson
Philadelphia,PA
Summary
Seasoned Security Guard with 11 years of experience in maintaining safety and enforcing policies across educational and retail environments. Skilled in incident management, surveillance operations, and loss prevention; adept at training staff on security protocols. Currently seeking a Security Guard position to leverage expertise in campus security, customer resolution, and team leadership.
Overview
17
17
years of professional experience
Work History
Security Officer
Rivers Casino
12.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
School Security Guard
School District of Philadelphia
09.2022 - Current
- Conduct regular campus security patrols and manage incidents to ensure safety for staff, students, and visitors
- Serve as initial contact for campus visitors, providing directions to facilities and events
- Document safety and security incidents according to established guidelines and enforce security policies, including removal of violators to uphold campus safety
Security Guard
International Education
03.2024 - 11.2024
- Monitored and maintained security on the International Education premises, ensuring the safety of students, staff, and visitors by conducting regular patrols, managing access control systems, responding to emergencies, and enforcing institution policies and procedures
Loss Prevention Supervisor
Burlington Coat Factory
09.2010 - 09.2017
- Developed and delivered loss prevention training to staff, focusing on merchandise verification, receipt checks, and accurate inventory documentation
- Monitored store and surrounding areas using surveillance systems to oversee checkout counters, entrances, loading docks, and parking lots for security purposes
- Addressed customer complaints effectively, ensuring resolution with empathy and maintaining composure under challenging circumstances
- Reported observations that enhanced property maintenance and safety, serving as a proactive deterrent to theft and property damage
Loss Prevention Services Group
Home Depot
01.2009 - 08.2010
- Conducted comprehensive training for new team members on operational procedures and site-specific security protocols
- Identified and resolved security threats efficiently, ensuring safety during assigned night patrols and meticulously maintaining the security logbook
Security Guard
Allied Barton
02.2008 - 10.2009
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises at Allied Barton; conducted regular patrols of the property to ensure safety protocols were adhered to, reported irregularities, and ensured enforcement of company policies and procedures
Education
High School Diploma -
One Bright Ray Community High School
Philadelphia, PAThe Lethal Weapons Training Act 235 -
Scotlandyard Security School
Philadelphia, PASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
Timeline
Security Officer
Rivers Casino
12.2024 - Current
Security Guard
International Education
03.2024 - 11.2024
School Security Guard
School District of Philadelphia
09.2022 - Current
Loss Prevention Supervisor
Burlington Coat Factory
09.2010 - 09.2017
Loss Prevention Services Group
Home Depot
01.2009 - 08.2010
Security Guard
Allied Barton
02.2008 - 10.2009
High School Diploma -
One Bright Ray Community High School
The Lethal Weapons Training Act 235 -
Scotlandyard Security School
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