Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
Operations Administrator
Fed Ex Ground
01.2021 - 03.2025
Scan packages
Load packages on to correct truck.
Load truck per route order
Correct bad addresses using MX25, contacting customer, DRO, or post carding for USPS.
Keep QA holding area up to date, no expired holds, or closings.
Send out closing per date.
Fix damaged shipping containers.
Keep return to sender packages cleared.
Jimmy Hertz 803-280-4981 Manager
Selections Lead
West Marine
07.2018 - 12.2020
Prioritize work for associates.
Keep workflow steady.
Monitor associate's quality and quantity of work.
AS 400 experience
RF Scanner experience/troubleshooting
Audit associates work for correct quantities of product.
Keep equipment up and running, such as computers, printers, and headsets.
Confer with all Leads and supervisors to coordinate daily operations between departments.
Prioritize work for associates.
Plan work schedules for associates to meet daily production needs and goals to maintain shipping schedules.
Conduct associates training in equipment operations and safety procedures or assign to experienced associates for training. Plan and develop new production processes.
Recommend or execute personnel actions, such as hiring, dismissal, evaluations, or promotions.
Managed 12 to 20 associates.
Forklift Certified
Keith Posey 803-909-6000 Manager
Inventory Control Coordinator/Lead Shipping Specialist
Mueller Die Cut Innovations
02.2015 - 06.2018
Redesigned Inventory Process
Designed the new shipping area/Setting up workstations and computers.
Check all finished goods for discrepancies
Put away all finished goods inventory in correct locations
Designed the new shipping area/Setting up workstations and computers.
Keep inventory consistent with the company inventory
Safety Committee
Worked in the shipping department
Became familiar with Epicor shipping methods.
Maintain customer accounts weekly, ship customer orders per specifications of customers
Aerospace Quality Control Lead, check parts for discrepancies using micro-meters, calipers, and blueprints
International and domestic shipments
Complete all paperwork for shipments, government filings (if needed) scheduling pick-ups and drop-offs
Managed 6 associates in Shipping Department
Marcus Godfrey 704-588-3900 Manager
Vaccine Technician 2
Yukon-Kuskokwim Health Care Corporation
03.2010 - 02.2015
Maintain accurate village vaccine records
Advise patients or community groups on issues related to diagnostic health screenings and staying current on immunizations
Order and ship vaccines to all villages, to maintain inventory
Identify problem areas for health issues
Plan flight schedule so vaccines reach villages in a timely manner
Explain treatment procedures, medications, diets, and doctor’s instructions to patients
Inventory and order medical, lab, or equipment for village clinics and hospital
Order vaccines per private pays and state given
Kateri Spinelli 907-543-6000 Manager
Parcel Shipping Supervisor
Britax Child Safety
01.2006 - 03.2010
Examine all incoming products for shortages and damages
Ship all warranty or special-order parts out within 24 hours of receiving work order
Inventory department, order parts as needed
Investigate any discrepancies and adjust inventory accordingly
Assign priority work to employees as needed
Order department supplies as needed.
Safety Committee Member
Managed 5 associates.
UPS WorldShip
Fed Ex
DHL
Robert Hoffman 704-409-1700 Manager
Education
High School Diploma - General Studies
Clover High School
06.1984
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The Employers Association of Computer Training
Charlotte, NC
ASS in Applied Science and Information Technology - Networking Systems, Graphic Design
Kaplan University
11.2013
Skills
MANAGEMENT
Supervisory and Lead experience in Quality Control, Inventory Control and Shipping and Receiving
Associate Job Training
Associate Safety Training
Associate Forklift Certification Training
Associate Hiring and Dismissal
LEADERSHIP
Head of Safety Committee
Squad Leader for my local rescue squad
Class Tutor at Kaplan University (part- time)
Event Fund Raiser Coordinator (YHKC)
Verbal and written communication
Customer engagement
Customer support
Staff training
Scheduling coordination
Order inspection
Team Training
Quality assurance
Timeline
Operations Administrator
Fed Ex Ground
01.2021 - 03.2025
Selections Lead
West Marine
07.2018 - 12.2020
Inventory Control Coordinator/Lead Shipping Specialist
Mueller Die Cut Innovations
02.2015 - 06.2018
Vaccine Technician 2
Yukon-Kuskokwim Health Care Corporation
03.2010 - 02.2015
Parcel Shipping Supervisor
Britax Child Safety
01.2006 - 03.2010
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The Employers Association of Computer Training
ASS in Applied Science and Information Technology - Networking Systems, Graphic Design