Sherry Davis
San Antonio,TX
Summary
Focused and diligent individual with a history of successfully managing multiple tasks to meet demanding objectives. Certified professional cleaner with exceptional attention to detail and effective communication abilities. Committed to delivering quality results in fast-paced settings. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Circle K
07.2017 - 06.2025
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Handled cash register operations and customer transactions to process payments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Assistant Manager, Customer Service
7Eleven
04.2012 - 07.2017
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Took ownership of customer issues and followed problems through to resolution.
Sales Associate
Goodwill Industries in San Antonio Tx
01.2010 - 03.2012
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Certificate - Small Business,Food Service Management Certified
04-2004
High School Diploma -
Skills
customer-focused strategy
- Quality assurance
- Customer service
- Commercial and residential cleaning
- Health and safety compliance
Achievement orientation
negotiation skills
Instructional design
Cross-selling techniques
cleaning procedures
Quality control
commercial & residential cleaning
Accomplishments
- Supervised team of 20 staff members.
Certification
- CPSP - Certified Professional Sales Person
Languages
English
Full Professional
Timeline
Lead Sales Associate - Circle K
07.2017 - 06.2025
Assistant Manager, Customer Service - 7Eleven
04.2012 - 07.2017
Sales Associate - Goodwill Industries in San Antonio Tx
01.2010 - 03.2012
Blinn College - Certificate, Small Business,Food Service Management Certified
Medina Valley HS - High School Diploma,