Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristopher Matthews

Bessemer,AL

Summary

Dynamic and results-driven professional with extensive experience in retail operations at Dollar General. Proven ability in customer service and cash handling, coupled with strong leadership skills. Recognized for enhancing store ambience and training new associates, ensuring high standards of performance and safety in fast-paced environments. Adaptable and focused on achieving team goals.

Capable HVAC Technician with solid background in academic projects and extracurricular activities. Successfully contributed to team projects and demonstrated leadership in student organizations. Skilled in research and problem-solving, with track record of effective communication and time management.

Overview

8
8
years of professional experience

Work History

Lead Sales Associate

Dollar General
02.2025 - Current
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Trained, coached, and mentored new sales associates for maximum performance.

Warehouse Worker

Amazon
11.2021 - 06.2024
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Lead Line Cook

Zaxbys
10.2017 - 07.2023
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.

Education

EPA Certification - HVACR

Fortis Institute
Birmingham, AL

High School Diploma - Culinary

Hoover High School
Hoover, AL
05.2019

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Customer needs assessment
  • HVAC controls
  • Focused on safety
  • Gas furnaces
  • Adaptable
  • Indoor air quality
  • HVAC system design
  • HVAC and refrigeration systems

Timeline

Lead Sales Associate

Dollar General
02.2025 - Current

Warehouse Worker

Amazon
11.2021 - 06.2024

Lead Line Cook

Zaxbys
10.2017 - 07.2023

EPA Certification - HVACR

Fortis Institute

High School Diploma - Culinary

Hoover High School

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