Sherry Decelles
Brooklyn
Summary
Experienced financial services professional with over 20 years in compliance, quality assurance, and change management. Expert in user acceptance testing and process improvement, leading successful software rollouts across franchises. Proven ability to enhance compliance procedures and guide cross-functional teams. Committed to driving innovation through collaboration and continuous improvement.
Overview
20
20
years of professional experience
Work History
PMO Consultant
Bank of America
Brooklyn, CT
07.2003 - 10.2018
- Executed multiple roles within top-tier financial services firm.
- Guided stakeholders through complex regulatory compliance challenges, ensuring adherence to corporate governance.
- Carried out routine inspections of project files to ensure documentation met regulatory compliance standards.
- Analyzed data to produce detailed quality performance reports, enhancing project oversight.
- Facilitated cross-divisional collaboration by leading effective communication and negotiation efforts.
- Ensured ongoing partner support, and managed troubleshooting effectively.
- Utilized technical skills to improve software testing processes.
- Led franchise-wide processes and application implementations, ensuring alignment with project timelines.
- Prepared reports detailing overall implementation progress according to established timelines.
- Collaborated with partners to develop enhancements in software testing processes, improving overall quality assurance.
IT Consultant
VisionCor Inc
Charlotte, NC
09.2002 - 07.2003
- Conducted extensive editing, testing, and proofreading for web-based mortgage application procedure manual.
- Contributed to crafting business requirements for databases and automated applications.
- Ensured documentation adhered to consistency guidelines, and procedural accuracy.
Sr Web Designer/Developer
Allmerica Financial Corp
Worcester, MA
08.1998 - 06.2002
- Maintained corporate Internet and intranet websites for Marketing and Communications Department in Fortune 500 financial services company.
- Developed and coded web applications using HTML, JavaScript, Perl, and ASP.
- Suggested advancements in web processes and technologies, based on research findings.
- Conducted training sessions for colleagues on website and software usage.
- Communicated with wide range of technical support staff while providing production support.
- Joined the company as COBOL/SQL/DB2/JCL programmer in Corporate Finance for Y2K update projects.
- Supervised preparation of periodic corporate financial reports, mitigating obstacles for seamless execution.
Education
MBA - Business With Global Management Major
Ashford University
San Diego, CACertificate - Project Management
Central Piedmont Community College
Charlotte, NCBachelor Of Science - Business With MIS Major
Nichols College
Dudley, NCSkills
- Project oversight
- Change management
- Regulatory compliance
- Data analysis
- Stakeholder engagement
- User acceptance testing
- Technical documentation
- Cross-functional teamwork
- Advanced problem solving
- Training facilitation
- Service excellence
- Call handling skills
- Client satisfaction management
- Proficiency with Microsoft Office, Project, Visio, and SharePoint applications
Timeline
PMO Consultant
Bank of America
07.2003 - 10.2018
IT Consultant
VisionCor Inc
09.2002 - 07.2003
Sr Web Designer/Developer
Allmerica Financial Corp
08.1998 - 06.2002
MBA - Business With Global Management Major
Ashford University
Certificate - Project Management
Central Piedmont Community College
Bachelor Of Science - Business With MIS Major
Nichols College