Experienced 911 Dispatcher skilled in emergency support, effective communication, and teamwork. Known for maintaining caller satisfaction under pressure and providing essential guidance in high-stress situations.
Work History
911 Dispatcher
1 Year 10 Months
Collinsville Police Department | 11.2024 - Current
Coordinated with law enforcement and emergency services to effectively dispatch resources.
Maintained a high level of caller satisfaction, providing calm and clear instructions during stressful situations.
Expedited tactical support for law enforcement during critical situations, ensuring the immediate delivery of high-priority suspect background and location data.
Safeguarded field units by actively evaluating Police and Fire radio traffic, ensuring critical information was immediately relayed to responding personnel.
Audited detailed logs of calls and actions taken for record-keeping purposes.
Spearheaded on-site training to increase proficiency and acuteness of new dispatchers.
Home Educator
4 Years 8 Months
N/A | 03.2020 - 11.2024
Assisted in remote learning of my children at the time of the Coronavirus pandemic.
Managed daily schedules and routines to ensure smooth household operations.
Developed educational activities to promote child development and learning outcomes.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Ensured all work was completed and sent in prior to due dates.
Guided children's homework and study habits, promoted academic success and responsibility.
Forklift Operator
2 Years 7 Months
ROPER CORP. | 08.2017 - 03.2020
Operated forklift in compliance with OSHA guidelines and organizational policy.
Conducted regular safety inspections and maintenance of equipment to ensure operational reliability.
Coordinated with supervisors to prioritize tasks for the day.
Operated forklift to transport materials promptly within a warehouse environment to ensure all lines run efficiently without delays to meet product production quotas.
Trained new operators on safe driving practices and equipment handling procedures.
Empathized the importance of safety first and the value of quality.