Experienced 911 dispatcher with 5+ years in emergency communications, CAD dispatching, and E911 verification. Known for calm crisis communication, quick decision making, and accurate incident documentation in high-pressure environments.
Overview
8
8
years of professional experience
Work History
911 Dispatcher
Gulf County Sheriff'S Ofc
Port st Joe, FL
12.2025 - Current
Answered emergency calls for Gulf County Sheriff's Office dispatch center.
Dispatched deputies using radio and CAD systems.
Verified caller locations using E911 information.
Maintained calm communication during high-stress emergency situations.
Relayed clear updates between callers, deputies, and outside agencies.
Entered incident details into dispatch logs and records.
911 Dispatcher
Holmes County Sheriff Dept
Bonifay, Florida
03.2020 - 11.2025
Answered emergency calls for Holmes County Sheriff's Office dispatch center.
Coordinated deputy dispatch using radio and CAD systems to ensure prompt response to incidents.
Verified caller locations using E911 information.
Monitored police, fire, and EMS radio traffic.
Relayed clear updates between callers, deputies, and outside agencies.
Sustained calm communication during emergencies communication during high-stress emergency situations.
Documented incident details in dispatch logs and records to maintain accurate operational history.
Assessed active warrants and vehicle records through NCIC databases for accuracy to support law enforcement operations.
Cashier
Big Johns BBQ
Bonifay, Florida
10.2018 - 03.2020
Greeted guests and efficiently processed dine-in and takeout orders to enhance customer experience.
Operated register and POS system for cash, card, and mobile payments.
Packed barbecue meals, sides, and beverages for carryout customers, ensuring accuracy and quality of orders.
Balanced cash drawer and secured payments at shift close.
Answered phone orders and communicated menu details to kitchen staff to ensure timely meal preparation.