Brandon Campbell
Mt.Morris,MI
Summary
Motivated employee with proven ability to adapt and thrive in fast-paced, high-volume environments. Strong commitment to adhering to safety standards. Exceptional availability and flexibility, willing to work various shifts. Professional with solid background in emergency communication and crisis management, showcasing expertise in making rapid decisions, effective communication, and critical thinking under pressure. Recognized for collaborative approach, adaptability, and unwavering reliability. Proficient in multitasking, problem-solving, and maintaining composure in high-stress environments.
Overview
5
5
years of professional experience
Work History
911 Dispatcher
Genesee County 911
09.2023 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Answered calls from automatic routing system and took basic information from callers.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Increased situational awareness among responding units through timely updates on evolving incident conditions.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Factory Worker
Fibre Converters Inc
07.2022 - 12.2022
- Carefully packaged finished products and prepared for shipment.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Took part in company-offered training sessions to improve skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Made sure that products were produced on time and are of good quality.
Crew Member
Mcdonalds
12.2019 - 06.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Elizabeth Ann Johnson Memorial High School
05.2018
Skills
- Safety Standards Compliance
- Packing Slip Verification
- Banding Tools Operation
- Machine Maintenance
- Teamwork and Communication
- Production Documentation
- Customer Satisfaction
- Workplace Safety
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
Timeline
911 Dispatcher
Genesee County 911
09.2023 - Current
Factory Worker
Fibre Converters Inc
07.2022 - 12.2022
Crew Member
Mcdonalds
12.2019 - 06.2022
High School Diploma -
Elizabeth Ann Johnson Memorial High School
Similar Profiles
Amy L. ShockAmy L. Shock
911 Emergency Dispatcher at Genesee County 911911 Emergency Dispatcher at Genesee County 911
Morgan LuceMorgan Luce
Cluster Care Caseworker at Genesee County Department of Social ServicesCluster Care Caseworker at Genesee County Department of Social Services
Elizabethann BrownElizabethann Brown
Early Intervention Service Coordinator at Genesee County Health DepartmentEarly Intervention Service Coordinator at Genesee County Health Department