Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Sherry Justice

Grove City,OH

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Cut132
01.2023 - Current
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Managed reservations efficiently, optimizing seating arrangements for maximum capacity utilization during peak times.
  • Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
  • Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.

Server

Smith & Wollensky
06.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Brio Tuscan Grille
10.2020 - 06.2022
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
  • Processed orders and sent to kitchen employees by Action.

Server

Longhorn
10.2018 - 10.2020
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Created incentive-based performance tracking systems to encourage positive and energetic service execution.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked identification for minimum age for sale of alcoholic beverages.

Server

Bob Evans
06.2015 - 10.2018
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Processor

HealthCare Logistics
10.2014 - 10.2015
  • Process items
  • Put an arrangement of items together
  • Read and comprehend spec sheets
  • Do replenishment’s and backorders

Education

Marketing Management And Research

Columbus State Community College
Columbus, OH
03.2016

Highschool Diploma -

Grove City High School
Grove City, OH
06.2015

Skills

  • Insurance Eligibility
  • Licensing Requirements
  • Product Promotion
  • Product and service solutions
  • Issue and Complaint Resolution
  • Reliable and Responsible
  • Sales expertise
  • High Energy and Stamina
  • Workflow Coordination

Additional Information

  • Awards: , Full restaurant service DECA District Competition, 2st place 2015 Full restaurant service DECA District Competition, 1st place 2014 Pride Award 2014 Honor Roll 2011-2014
  • References: , Available on a separate sheet

Certification

  • Property and Casualty Insurance
  • Life Insurance

Timeline

Server

Cut132
01.2023 - Current

Server

Smith & Wollensky
06.2022 - Current

Server

Brio Tuscan Grille
10.2020 - 06.2022

Server

Longhorn
10.2018 - 10.2020

Server

Bob Evans
06.2015 - 10.2018

Processor

HealthCare Logistics
10.2014 - 10.2015

Marketing Management And Research

Columbus State Community College

Highschool Diploma -

Grove City High School

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Sherry Justice