Sherry King
Houston,TX
Summary
Dynamic dental receptionist with proven expertise at Dr. Jeff Kia in optimizing patient scheduling and enhancing service delivery. Skilled in insurance verification and adept at multitasking, I successfully implemented training for new staff, improving operational efficiency and patient satisfaction. Committed to maintaining accurate records while ensuring compliance with privacy regulations.
Overview
27
27
years of professional experience
Work History
Dental Receptionist
Dr Jeff Kia
Houston, TX
06.2023 - 10.2025
- Managed patient scheduling and appointment confirmations using dental practice management software.
- Facilitated efficient patient check-in and check-out processes to enhance overall experience.
- Coordinated communication between dental staff and patients to ensure clarity in treatment plans.
- Assisted in maintaining accurate patient records, ensuring compliance with privacy regulations.
Dental Receptionist
University of Texas Dental School
Houston, TX
04.2015 - 10.2021
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between dental staff and patients, enhancing service delivery.
- Processed patient records and insurance claims accurately to ensure timely reimbursements.
- Implemented electronic health record system training for new staff, improving operational efficiency.
Dental Assistant
Dr.Tom O’Brien
Houston, TX
03.1999 - 03.2014
- Assisted in patient preparation and management for dental procedures.
- Conducted routine sterilization of instruments and maintenance of dental equipment.
- Supported the dentist during examinations and treatments to enhance workflow efficiency.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Education
Associate of Science - Dental Assistant
Houston Community College
Houston, TXSkills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Punctual and reliable
- Incoming call reception
- Payment processing
- Insurance verification
- Insurance billing
- Patient scheduling
- Front office management
- Office opening and closing
Timeline
Dental Receptionist
Dr Jeff Kia
06.2023 - 10.2025
Dental Receptionist
University of Texas Dental School
04.2015 - 10.2021
Dental Assistant
Dr.Tom O’Brien
03.1999 - 03.2014
Associate of Science - Dental Assistant
Houston Community College