Sherry Kusiak
Summary
Self-motivated, adaptive learner, skilled professional, excellent customer service, written & oral Communication skills, productive & efficient work habits, working effectively within a team as well as independently, work from home environment under little supervision.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Commercial Auto Resolution Specialist – TPA
Reserv Inc.
06.2025 - 09.2025
- Contact all involved parties to obtain statements, any available information and documentation.
- Determine coverage, investigate, evaluate finalize liability.
- Manage claims based on company policies and procedures.
- Document and manage claims open to close.
- Pursue subrogation, review subrogation demand for payment.
- Maintain an open line of communication with the insured.
- Remote
Commercial Auto Property Damage Claim Adjuster – TPA
Athens Administrators
01.2020 - 06.2025
- Contact all involved parties to obtain statements, any available information and documentation.
- Determine coverage, investigate, evaluate finalize liability.
- Manage claims based on company policies and procedures.
- Document and manage claims open to close.
- Pursue subrogation, review subrogation demand for payment.
- Maintain an open line of communication with the insured.
- Remote
Auto Property & General Liability Claim Adjuster – TPA/Municipality
Florida League of Cities, Inc.
11.2015 - 01.2020
- Contact all involved parties to obtain statements, any available information and documentation.
- Determine coverage, investigate, evaluate finalize liability.
- Manage claims based on company policies and procedures.
- Document and manage claims open to close.
- Pursue subrogation, review subrogation demand for payment.
- Maintain an open line of communication with the insured.
Auto Property Damage Claim Adjuster – TPA
Johns Eastern Company, Inc.
02.2014 - 10.2015
- Contact all involved parties to obtain statements, any available information and documentation.
- Determine coverage, investigate, evaluate finalize liability.
- Manage claims based on company policies and procedures.
- Document and manage claims open to close.
- Pursue subrogation, review subrogation demand for payment.
- Maintain an open line of communication with the insured.
Auto, Homeowner, Inland Marine Claim Adjuster
Amica Mutual Ins. Company
04.2005 - 09.2013
- Contact all involved parties to obtain statements, any available information and documentation.
- Determine coverage, investigate, evaluate finalize liability.
- Manage claims based on company policies and procedures.
- Document and manage claims open to close.
- Maintain an open line of communication with the insured.
- Prepare Arbitration demands submit online via Arbitration Forum E-hub portal.
- Pursue subrogation, review subrogation demand for payment.
- Personal Lines
Education
High School Diploma -
Edgewater High
Orlando, FLSkills
- Claims Analysis
- Investigation
- Liability Determination
- Negotiation
- Customer Service
- Communication
Certification
Current 620 All Lines Florida and Hawaii Adjuster License
Timeline
Commercial Auto Resolution Specialist – TPA
Reserv Inc.
06.2025 - 09.2025
Commercial Auto Property Damage Claim Adjuster – TPA
Athens Administrators
01.2020 - 06.2025
Auto Property & General Liability Claim Adjuster – TPA/Municipality
Florida League of Cities, Inc.
11.2015 - 01.2020
Auto Property Damage Claim Adjuster – TPA
Johns Eastern Company, Inc.
02.2014 - 10.2015
Auto, Homeowner, Inland Marine Claim Adjuster
Amica Mutual Ins. Company
04.2005 - 09.2013
High School Diploma -
Edgewater High
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