Sherry Morvatz
Receptionist/Customer Service
Washington,IL
Summary
Dynamic professional with a service-oriented mindset and strong organizational skills, currently at Victory Honda of Peoria. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in managing multi-line phone systems and document management, fostering client loyalty and operational efficiency in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Receptionist/Customer Service
Victory Honda of Peoria
03.2026 - Current
- Greeted customers warmly to ensure positive first impressions.
- Managed multi-line phone system to direct calls efficiently to appropriate departments.
- Maintained organized reception area to enhance professionalism and operational efficiency.
- Assisted with administrative tasks, including document organization and accurate processing of new vehicles and keys.
Sales Consultant
Car Wise Dealership
03.2025 - 03.2026
- Engaged customers to identify needs and recommend optimal vehicle options.
- Conducted product demonstrations to highlight features and advantages of diverse models.
- Managed customer inquiries through effective communication and problem-solving techniques.
- Maintained up-to-date knowledge of automotive industry trends and competitor offerings.
- Processed sales transactions accurately to ensure customer satisfaction.
- Established strong client relationships to foster repeat loyalty.
Medical Assistant
Greenwood Dermatology
10.2009 - 06.2014
- Administered patient assessments and recorded vital signs accurately.
- Assisted healthcare providers during examinations and procedures to ensure patient comfort.
- Managed appointment scheduling and maintained organized patient records for efficient operations.
- Educated patients on treatment plans and medication usage, enhancing their understanding of care.
- Coordinated with insurance companies to verify coverage and streamline billing processes.
- Trained new medical assistants on office protocols, fostering a collaborative team environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Science - Applied Science Medical Assistant
Miller Motte College
Wilmington, NC09-2016
Skills
Organization skills
Time management
Telephone skills
Data entry
Customer/Client relations
Service-oriented mindset
Multi-line telephone systems
Document management
Administrative support
Timeline
Receptionist/Customer Service
Victory Honda of Peoria
03.2026 - Current
Sales Consultant
Car Wise Dealership
03.2025 - 03.2026
Medical Assistant
Greenwood Dermatology
10.2009 - 06.2014
Associate of Science - Applied Science Medical Assistant
Miller Motte College