Sherry Myers
Newark,DE
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
Work History
Cosmetologist
Great Clips Hair Salon
Newark, DE
06.2011 - 2025
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Answered phones, greeted clients, handled payments, and created client.
- Demonstrated high level of customer service to increase retention
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Increased salon revenue by upselling additional treatments, products, and services to clients during.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
Medical Assistant
Progressive Health Of Delaware
Wilmington, DE
03.2021 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry and Measured patient spirometry.
- Usage of the prior websites or software to achieve the daily activities such as EHR, EMR, DHIN, CCHS and Delvax
Medical Assistant
Delaware Modern Pediatrics
Newark, DE
06.2020 - 08.2020
- Take patients to examination room to get vitals and interview them for their well and sick visits
- Collecting and prepare specimens for urinalysis
- Strep testing
- Add lab results and vitals in the EMR system
- Clean and sanitize examination rooms after each patient
- Prepare patient charts for upcoming appointments
Education
Graduate Certificate - Cosmetologist
Schilling Douglas
Newark, DE01.2009
High School Diploma -
Glasgow High School
Newark, DE06.2003
Graduate Certificate - Medical Assistant
Dawn Career Institute
Newark, DE04.2000
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Men and women haircuts
- Sanitation practices
- Customer consultation
- Clear communication
- Styling tools
- Sales and upselling
Timeline
Medical Assistant
Progressive Health Of Delaware
03.2021 - 06.2024
Medical Assistant
Delaware Modern Pediatrics
06.2020 - 08.2020
Cosmetologist
Great Clips Hair Salon
06.2011 - 2025
Graduate Certificate - Cosmetologist
Schilling Douglas
High School Diploma -
Glasgow High School
Graduate Certificate - Medical Assistant
Dawn Career Institute