Summary
Overview
Work History
Education
Skills
Timeline
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Sherry Pickett

Dothan,AL

Summary

Influential Insurance Sales Agent with 3 years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Salesforce.

Overview

8
8
years of professional experience

Work History

Insurance Sales Agent

Liberty National Life Insurance Company
Dothan, AL
02.2020 - 07.2021
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Met with customers to provide information about available products and policies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Identified and solicited sales prospects in agency databases.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Drove team revenue totals by bringing in top sales numbers.
  • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 50%.

Executive Administrator

Influence Church
Marianna, FL
01.2016 - 02.2020
  • Planned both internal and external events and staff trainings.
  • Coordinated and attended meetings as company's main contact to oversee retention of partners.
  • Managed key executive office staff and prioritized workloads.
  • Represented company at conferences and seminars to boost outreach.
  • Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
  • Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
  • Reconciled business and creative needs.
  • Facilitated company adoption of salesforce software and assisted with training employees on usage.

Customer Service Representative (Remote)

West At Home
Oklahoma City, OK
03.2013 - 07.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelor of Arts - Paralegal Studies

Liberty University
Lynchburg, VA
05.2022

Skills

  • Financial Needs Assessment
  • Client Prospecting
  • Policy Feature Explanations
  • Insurance Policy Sales
  • Policy Renewals
  • Strategic Partnership
  • Excellent Negotiation Skills
  • High Detailed-Oriented
  • Stellar Time Management and Organizational Skills

Timeline

Insurance Sales Agent

Liberty National Life Insurance Company
02.2020 - 07.2021

Executive Administrator

Influence Church
01.2016 - 02.2020

Customer Service Representative (Remote)

West At Home
03.2013 - 07.2015

Bachelor of Arts - Paralegal Studies

Liberty University
Sherry Pickett