Sherry Ramsey
Columbus ,GA
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Self motivated Registered Nurse with an excellent ability to work independently while also possessing flexibility to work between two Piedmont facilities at a moment's notice. Results-oriented RN Case Manager known for strong emotional intelligence and quality assurance skills. Experienced in optimizing care pathways and reducing inappropriate emergency room utilization, ready to enhance organizational efficiency and patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Case Manager
Kaiser Permanente
Duluth, Georgia
10.2025 - Current
- Assist with the creation of the National Transfer Center for five regions within Kaiser Permanente
- Create and process referrals and authorizations for members when medically and clinically appropriate
- Perform medically necessity admission and reviews utilizing MCG to determine the level of care for admissions.
- Assist with the repatriation process for members outside of Kaiser Hospitals
- Assist with the departmental decrease of inappropriate utilization of emergency room services
Case Manager
Piedmont Columbus Regional
Columbus, GA
05.2018 - 10.2025
- Coordinated care by assessing patient needs and evaluating treatment options for effective planning.
- Worked with interdisciplinary teams to drive improvements in clinical outcomes and family satisfaction.
- Conveyed patient needs to care teams, including community health and acute care liaisons.
- Created detailed case plans focused on clients' short- and long-term goals.
- Maintained patient data confidentiality according to HIPAA standards.
Adjunct Clinical Instructor
Columbus State University
Columbus, GA
08.2013 - 11.2021
- Provided students with hands-on demonstrations and managed clinical logs, medication administration, dressing changes and meal preparation.
- Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
- Upheld patient safety standards by supervising students during medication administration.
- Supervised students on the importance of being a patient advocate, building rapport and recognizing implied tasks and skills necessary for successful clinical judgement and effective patient outcomes.
Registered Nurse, Medical-Surgical Unit
Piedmont Columbus Regional
Columbus, GA
06.2010 - 06.2015
- Participated in bedside reporting and handoff at change of shift and for patient transfers.
- Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Administered medications, tracked dosages and documented patient conditions.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Assessed patients' response to treatment and suggested ways to combat side effects.
Education
Bachelor of Science - Nursing
Columbus State University
Columbus, GA05.2010
Bachelor of Science - Education
Cleveland State University
Cleveland, OH06.1996
Skills
- Cross-functional collaboration
- Referral processing
- Effective communication
- Utilization management
- Emotional intelligence
- Quality assurance
- Patient assessment
- Positive mindset
- Critical thinking
- Multitasking abilities
- Organizational skills
Certification
• ACLS 2025
• BLS 2025
• BLS 2025
Timeline
RN Case Manager
Kaiser Permanente
10.2025 - Current
Case Manager
Piedmont Columbus Regional
05.2018 - 10.2025
Adjunct Clinical Instructor
Columbus State University
08.2013 - 11.2021
Registered Nurse, Medical-Surgical Unit
Piedmont Columbus Regional
06.2010 - 06.2015
Bachelor of Science - Nursing
Columbus State University
Bachelor of Science - Education
Cleveland State University