SHERRY RETUTA
Julie's Bakeshop
Chula Vista,CA
1
Certification
16
years of professional experience
Food Service Operations Leader experienced in multi-unit management and P&L oversight. Achieved significant financial performance improvements through effective labor optimization, inventory control, and operational compliance. Focused on developing high-performing teams by establishing clear expectations and delivering impactful coaching.
Work History
District Manager
10 Years 11 Months- Maintained full district P&L accountability, analyzing sales, labor, inventory, and operating expenses to identify opportunities for improved profitability.
- Directed multi-unit operational and financial performance across a high-volume portfolio of 20+ corporate-owned locations while ensuring consistent compliance with company policies and standards.
- Led and coach store supervisors by establishing performance expectations. reviewing results, identifying gaps, and developing action plans for improvement.
- Prepared comprehensive district performance reports and presented data-driven insights during Monthly Business Reviews to align field performance with corporate strategic objectives.
- Directed annual district budgeting and financial projections, including evaluation of cost structure and operational resource requirements.
- Managed a complex logistical network, coordinating daily central commissary supply chains alongside on-site production to maintain optimal store inventory levels.
- Audited store-level adherence to inventory and cash control policies and conducted unannounced cash and inventory counts to minimize losses and shrinkage.
- Monitored operational compliance and supported corrective actions when locations did not meet company standards.
Store Supervisor
2 Years 1 Month- Earned accelerated promotion to District Manager after achieving top-tier sales growth, strong cash handling accuracy, and minimal inventory variance.
- Managed day-to-day store operations and supported the team in delivering consistent customer service and product quality.
- Optimized store-level labor controls and frontline scheduling by strategically positioning during peak periods to support customer service and sales.
- Recruited, onboarded, and trained new team members on operational procedures, quality standards, service standards and customer service expectations.
- Maintained high standards for store presentation, cleanliness, product display, and overall customer experience.
Spa Supervisor
2 Years 9 Months- Supervised daily spa operations, ensuring high-quality service and client satisfaction.
- Trained and mentored staff on service protocols and customer engagement techniques.
- Implemented operational improvements that enhanced workflow efficiency and treatment delivery.
- Managed inventory levels, optimizing product usage and reducing waste in treatments.
- Addressed guests service concerns and supported a professional, service-focused environment.
Skills
Food Service Operations
Team Leadership & Development
Recruitment
Training
& Coaching
Customer Service & Hospitality
P&L Management & Financial Performance
Labor Management & Cost Control
Food Safety & Quality Assurance
Inventory Management & Waste Reduction
Multi-Unit Operations Management
Performance Management & Accountability
Budgeting & Forecasting
Certification
Servsafe Manager Certificate 07/2026 - 07/2031
EDUCATION
Bachelor of Science in Hotel and Restaurant Management, 04/2003
Mindanao State University - Marawi City, Province of Lanao del Sur, Philippines
( U.S. Equivalence: Bachelor of Science in Hospitality Management)
Timeline
District Manager
Julie's Bakeshop
01.2015 - 12.2025Read More
Store Supervisor
Julie's Bakeshop
11.2012 - 12.2014Read More
Spa Supervisor
Prana Medispa - Crown Regency Hotel and Towers
01.2010 - 10.2012Read More