Sherry Strader
Nettie,WV
Summary
Proven track record developing exceptional leaders with strong passion and commitment to service. Over 20 years of expertise in store operations, recruitment, and human resources. 3 years managing multiple units, driving exceptional results and fostering culture of excellence.
Overview
23
23
years of professional experience
Work History
Store Manager Trainer
Starbucks
04.2020 - 10.2024
- Store Manager Trainer (Management), Starbucks Corporation
- Developed District Managers teams in new and opportunity stores including petitioned stores. Several partners that I personally recruited into, developed and trained in my stores as shift supervisors and baristas are now current store managers and ASMs for our company.
- Successfully dual managed stores for 1 year with district leading sales growth and drive thru excellence that was consistently top of the region for speed of drive thru after driving results. Remarkable improvement from the previous year from worst in the region to best.
- Key knowledge resource and go to person for partners across 2 districts. Coach and develop leaders in these districts to assess talent and develop store leaders into effective recruiters. Coach and develop store leaders on accountability regarding holding their teams accountable.
- Successfully managed, developed, and grew partners in a petition environment.
- Maintained what was referred to as above standard store cleanliness by setting the standard for what clean, safe, and ready should look like and supporting the store management teams to achieve the same standard.
- Conduct monthly meetings in stores to identify concerns and opportunities then provide coaching feedback to the store management teams to achieve operational excellence.
Store Manager Trainer
Tractor Supply Company
04.2010 - 04.2018
- Store Manager Trainer (Management), Tractor Supply Company
- Managed multi-unit 2 of my 8 years with the company.
- Sole recruiter, hiring manager and Human Resource contact for my teams along with total P&L responsibilities, scheduling and accountability management.
- Held stores to a B+ or better by company standards which was graded on recovery, procedural compliance, inventory controls, receiving standards, customer loyalty scores and store turnover.
- Hosted multiple semi-regional meetings including procedural audit workshops and loss prevention awareness for problem stores.
- Identified potential problems and areas for improvement Presided over 10 inventories per year to ensure correct policy, procedure and count accuracy, resolved customer complaints with customer retention in mind. Achieved outstanding procedural audit scores and shrink results.
- Took TSC Field Leadership course designed for high performing/high potential Store Managers to prepare candidates for a promotion at the District Manager level.
Assistant Store Manager
Walmart
02.2002 - 04.2010
- Assistant Store Manager (Management), Walmart
- Led overnight team of 50 direct reports with responsibility to assist entire 450 associate team daily with issues. Successfully ran overnights with zero accidents and longest safety record for an overnight team. Head of safety team.
- High volume store & reduced shrink in my area by implementing accountability approach for unloaders.
- Recruiter, hiring manager and human resource contact for overnight team.
- Developed over 20 associates promoted to department managers, 4 promoted to assistant managers, and one promoted to loss prevention.
Education
Business Education
South Branch Vocational School
Business Administration And Management
Virginia Tech (Pamplin College)
Skills
- Problem solving
- Development
- Recruiting excellence
- Accountability
- Influencing
- Building capability
- Consulting
- Strategic planning
- Change management
- Operations management
Timeline
Store Manager Trainer
Starbucks
04.2020 - 10.2024
Store Manager Trainer
Tractor Supply Company
04.2010 - 04.2018
Assistant Store Manager
Walmart
02.2002 - 04.2010
Business Education
South Branch Vocational School
Business Administration And Management
Virginia Tech (Pamplin College)
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