Sherry Svoboda
Sherwood,OR
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Great team player
Overview
43
43
years of professional experience
Work History
Licensed Customer Service Representative
State Farm Insurance, Shirley Brunkhorst
03.2006 - 09.2023
- Licensed in property Casualty, Life and Health Insurance products.
- Handled customer inquiries and suggestions courteously and professionally.
- Marketed and sold all State Farm Insurance products
- Updated account information to maintain customer records.
- Processed and advised customers on claims requests and submissions
- Offered advice and assistance to customers, paying attention to special needs or wants.
Licensed Customer Service Representative
State Farm Insurance, Ken Rhoten Agency
01.1981 - 02.2004
- Licensed in Property Casualty, Life and Health Insurance products.
- Handled customer inquiries and suggestions courteously and professionally.
- Marketed and sold all State Farm Insurance Products.
- Updated account information to maintain customer records.
- Processed and advised on customer claims requests and submissions.
Education
High School Diploma -
GPHS
Portland, OR06.1967
Skills
Proficient in all State Farm Insurance computer and telephone equipment
Good telephone conversation skills
proficient in client needs, assessments and inquiries
Additional Information
I am an experienced State Farm customer service representative looking for a permanent position. I look forward to meeting with you to discuss working for you and your agency.
Timeline
Licensed Customer Service Representative
State Farm Insurance, Shirley Brunkhorst
03.2006 - 09.2023
Licensed Customer Service Representative
State Farm Insurance, Ken Rhoten Agency
01.1981 - 02.2004
High School Diploma -
GPHS
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