Sherry Swiney
Summary
Nationally Registered Certified Medical Assistant with 15+ years of medical office management, administrative support, and physician assistance experience seeking a new opportunity in the Healthcare industry. Extensive experience working in clinics and physician offices specializing in Pediatrics, Obstetrics/GYN, Internal Medicine, Family Practice, Cardiology, and Physical Medicine & Rehabilitation. Well-developed skills providing all aspects of front and back office administrative support, including answering phones, scheduling appointments, entering patient data into electronic medical records, creating spreadsheets and reports, handling insurance billing and coding (ICD-10 and CPT), processing claims, and ensuring compliance with all HIPAA and OSHA laws. Expertise providing quality care to patients, including admitting and triaging patients, recording medical histories, preparing and educating patients, administering medication, and performing routine clinical treatments. Detail-oriented team player with excellent communication, organizational, and decision-making skills, with a proven track record of success adapting to high-pressure environments and effectively communicating with healthcare professionals to ensure the highest levels of quality patient care. Grew client base at current practice by 70% and increased revenue by 50% through targeted marketing initiatives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinic Supervisor
UTHealth East Texas
04.2022 - 11.2023
- Having regular meetings with the governing board, department heads, and practitioners
- Overseeing and reviewing practitioners’ work procedures
- Counseling, motivating, and disciplining practitioners, and referring advanced issues to upper management
- Conducting performance reviews
- Ensuring practitioners comply with licensure and registration requirements
- Ensuring compliance, accuracy, and quality of clinical documentation
- Assisting practitioners by supervising complex cases
- Enhancing operations by ensuring sufficient staffing and adequate access to services
- Developing programs and ensuring compliance with procedures and policies
- Purchase of supplies from various vendors, ensuring that the correct items are received in a timely manner, and ensuring that the supplies are properly stored in a secure location
- Prepare employees’ compensation by the end of each pay period using payroll software
Medical Assistant
ADAM CARTER, M.D.
03.2015 - 01.2022
- Company Overview: Medical Director, Mesquite Rehabilitation Institute
- Provide all aspects of administrative support to Dr
- Carter, a Physical Medicine & Rehabilitation Specialist and Medical Director of Mesquite Rehabilitation Institute, a 30-bed skilled care facility
- Conduct triage to determine the priority of patient treatments, based on the severity of their conditions; follow up with all patients after discharge
- Perform administrative duties, including answering phones, scheduling patients, maintaining medical records, performing data entry, preparing paperwork, and handling patient billing and coding
- Order home healthcare service and deliver verbal orders to Physical and Occupational Therapists and Nurses
- Collaborate with Doctors, Nurses, Case Workers, patients, and families to deliver the highest quality care
- Played an instrumental role in growing the practice by 70%, from 4 to 25 patients weekly, and increasing revenue by 50% through strategic marketing initiatives
Medical Billing Specialist
MEDICAL SOLUTIONS
03.2013 - 08.2014
- Utilized coded data to produce and submit claims to insurance companies
- Worked with insurance companies, healthcare providers, and patients to ensure claims were processed/paid
- Verified patient insurance coverage and answered patients’ billing questions
- Oversaw collections on unpaid accounts and managed Accounts Receivable reports
Certified Medical Assistant
DR. VINCENT BARR
08.2006 - 08.2010
- Documented patient information into medical records and ensured compliance with OSHA regulations
- Prepared patients for visits by taking blood pressure readings, preparing exam trays, and obtaining specimens (i.e
- Urine, blood, etc.); maintained timely patient flow
- Performed clinical office procedures, including catheterizations, suture removals, venipunctures, injections, basic pulmonary testing, and vision screenings; entered orders into the lab system
- Assisted the Doctor with examinations, diagnostic procedures, and treatments
Phlebotomist
CLINICAL PATHOLOGY LABORATORIES
08.2003 - 01.2005
- Performed administrative duties, including preparing specimens for main laboratory work, maintaining daily logs, and managing laboratory inventory
- Conducted blood draws for a diverse suite of 20-40 patients daily, including pediatric and geriatric patients
- Collected specimens and performed venipuncture, electrocardiogram, urine analysis, blood testing, and centrifuging/autoclaving procedures as needed
- Conferred with patients to explain procedures and followed all safety procedures
Medical Assistant
DR. RICHARD BERLANDO
01.2002 - 08.2003
- Processed insurance claims and performed front desk administrative duties as needed
- Gathered patient vital signs and recorded medical histories and symptoms for the Physician
- Prepared patients for examinations and assisted the Physician with examinations as needed
Medical Assistant
MESQUITE MEDICAL & SURGICAL CLINIC
10.1999 - 12.2001
- Conducted pre-employment physicals, including vision/urine testing, drug testing, and taking vitals
- Assisted the Physician with lacerations, minor surgical procedures, dressing changes, and suture removal
- Prepared, administered, and refilled medications
Skills
- Medical Manager, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Kareo, eClinicalWorks, Epic, QuickBooks
Certification
- Nationally Registered Certified Medical Assistant
- Designated Doctor Certification, 2015
- Maximum Medical Improvement / Impairment Rating Certification, 2015 License #12087442
- Basic Life Support (BLS) Certified
- Psychemedics Sample Collection Training, 2015
- DOT Urine Drug Testing Training, 2015
Timeline
Clinic Supervisor
UTHealth East Texas
04.2022 - 11.2023
Medical Assistant
ADAM CARTER, M.D.
03.2015 - 01.2022
Medical Billing Specialist
MEDICAL SOLUTIONS
03.2013 - 08.2014
Certified Medical Assistant
DR. VINCENT BARR
08.2006 - 08.2010
Phlebotomist
CLINICAL PATHOLOGY LABORATORIES
08.2003 - 01.2005
Medical Assistant
DR. RICHARD BERLANDO
01.2002 - 08.2003
Medical Assistant
MESQUITE MEDICAL & SURGICAL CLINIC
10.1999 - 12.2001
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