Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sherry Tedford

Pima,AZ

Summary

Customer-oriented, strategic-thinking sales professional with over 14 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Objective, insightful, creative, and shrewd in understanding the need to get a job done proficiently, and in a timely manner to keep customers happy. Experience in handling POS invoices, counting annual inventory accurately, and dealing with obstacles of many kinds to resolve a matter. I am able to work as a team or

Independently, depending on the job at hand.

Cashier Supervisor day and night shift, also help with training new hires. Building strong report with returning customers. Knowing their needs before coming through my line and having items ready.

Overview

19
19
years of professional experience

Work History

Customer Service Representative/Merchandiser

TenfoldMondelez International
Chicago, Illinois
04.2011 - 10.2018
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Worked with managers to develop service improvement initiatives.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.

Sales Representative/Retail Merchandiser

Nackard Beverage Company
Globe, AZ
05.2005 - 04.2011
  • Grew repeat business by providing superior customer service.
  • Created and implemented store displays, promoting sales and growth.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.

Customer Service Cashier/Shift Supervisor

Thriftee Foods
Safford, Arizona
12.2020 - Current

Education

Some College (No Degree) - Nursing

Tulsa Community College
Tulsa, OK

Some College (No Degree) - Nursing

Eastern Arizona College
Thatcher, AZ

Skills

  • Product and service knowledge
  • Time management ability
  • Product merchandising and distribution
  • Customer retention abilities
  • Product merchandising
  • Outstanding leadership- taking charge of the task at hand
  • Helping train new hires
  • Outstanding organizational skills
  • Critical thinking & problem solver
  • Self motivated
  • Confidence in making decisions independently

Additional Information

I am involved in the community as much as possible. Volunteer for Graham County Substance Abuse Coalition, teach youth and help in our nursery at The River, also attending a class weekly on leadership. Took a class for Graham County Prevention Training, & plan on attending more classes to get even more involved in helping our community.

Timeline

Customer Service Cashier/Shift Supervisor

Thriftee Foods
12.2020 - Current

Customer Service Representative/Merchandiser

TenfoldMondelez International
04.2011 - 10.2018

Sales Representative/Retail Merchandiser

Nackard Beverage Company
05.2005 - 04.2011

Some College (No Degree) - Nursing

Tulsa Community College

Some College (No Degree) - Nursing

Eastern Arizona College
Sherry Tedford