Sherry T. Santos-Winn
Graham,WA
Overview
31
31
years of professional experience
Work History
Accounts Receivable Specialist
Sprague Pest Solutions
Tacoma, WA
03.2006 - 08.2025
- Processed daily Retail Lockbox and manual check payments to ensure timely and accurate application to customer accounts
- Managed daily credit card transactions, including AvidXchange platform and manual entries
- Provided responsive customer service, addressing billing inquiries and resolving account discrepancies
- Prepared and issued monthly customer statements, handled special billing arrangements, and processed account adjustments
- Conducted collection activities to recover outstanding balances while maintaining positive customer relationships
- Supported accurate financial reporting through regular reconciliations and year-end closing activities
Full Charge Bookkeeper
Heiser Industrial Tooling Co.
Renton, WA
10.1994 - 02.2006
- Managed full-cycle Accounts Payable and Accounts Receivable, ensuring accurate and timely processing of invoices and payments
- Performed general ledger entries, monthly bank reconciliations and assisted with month-end and year-end closing procedures
- Handled incoming and outgoing mail, purchasing activities, and vendor communications
- Generated customer invoices, processed payments, and performed data entry with a high level of accuracy
- Delivered excellent customer service by resolving billing issues and managing collections
Timeline
Accounts Receivable Specialist
Sprague Pest Solutions
03.2006 - 08.2025
Full Charge Bookkeeper
Heiser Industrial Tooling Co.
10.1994 - 02.2006