Jack Peter Rofail

• Applied cash payments accurately to customer accounts
• Reconciled account discrepancies and processed refunds
• Managed online payment portal and daily batch reporting
• Worked closely with programming department to implement process improvements that enhanced cash flow management and reduced outstanding receivables.

• Lead videographer and photographer for events and private clients
• Directed post-production as lead editor
• Maintained long-term client relationships and managed business operations

Leading all technology initiatives including audio-visual systems, live streaming, and IT infrastructure. Passionate about using technology to enhance worship experiences, streamline church operations, and connect the community.

• Led medical insurance billing operations
• Processed payment applications and reconciliations
• Managed aging reports and followed up on outstanding claims