Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn Haynia

East Islip,NY

Summary

With over 20 years of experience, a seasoned Account Specialist possesses a deep understanding of financial and payment matters, exceptional customer service and sales skills. Expertise lies in data verification, account updates, and problem-solving. Proficient in managing complex financial transactions and ensuring accuracy in all aspects of account management. Strong focus on customer satisfaction, consistently striving to provide exceptional service and exceed expectations.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Accounts Receivable Specialist

Greenview Properties
08.2020 - 04.2025
  • Cash applications including bank deposits, posting of payments, charges, credits and chargebacks
  • Account management, customer service, collections
  • Assisted with bank reconciliations

Account Receivable Specialist

Modern Sprinkler Corporation
08.2019 - 04.2020
  • Oversee and collects on accounts receivable, ensuring timely payment of receivables and resolution of customer issues preventing payment
  • Distributed invoices using postal mail, email, digital transmissions
  • Handles credit card payments and processing checks
  • Input invoices into ECMS Software
  • Assisted Accounting with various tasks when needed

Account Specialist

WidexUSA
07.2013 - 08.2019
  • Manages and collects on accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment
  • Reviewed financial status and evaluated discrepancies by assessing account information and activities
  • Researches and resolves all issues pertaining to customer accounts
  • Handles credit card payments, and processes checks for company accounts
  • Set-up and maintain new accounts and ship-to locations
  • Order review and release based on customer balance and past due situation
  • Coordinated with clients and internal departments resolve account discrepancies
  • Generated monthly statements for accounts receivable operations
  • Distributed invoices using postal mail, email or digital transmissions

Accounts Receivable/Assistant Designer

Alan E Fricke Memorials Inc
04.2002 - 02.2013
  • Provide variety of tasks to company President and Vice President
  • Drafting all office correspondence
  • Process accounts receivable using Quick Books program
  • Create designs and templates for headstones using CAD program
  • Oversee and process invoices for services rendered to government agencies
  • Deliver superior customer service by responding to customer questions about products and services

Receptionist/Front Desk Clerk

Zornberg & Hirsch
05.2000 - 11.2000
  • Supported attorney and office manager with various tasks
  • Managed telephone system, greet clients and maintained office calendar
  • Drafting office correspondence
  • Managed client files and updated office computer system

Pharmacy Clerk

Prescription Centre And Surgicals
08.1988 - 12.1993
  • Assisted pharmacist in daily operations tasks and administrative tasks
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders
  • Communicated with all customers and staff in pleasant and professional manner
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists
  • Precisely processed third party prescriptions and managed adjudication review
  • Communicated with insurance companies for billing purposes
  • Provided friendly customer service at prescription drop-off and pick-up counters
  • Strictly upheld customer and patient confidentiality

Education

High school diploma -

Longwood High School
Middle Island, NY
06.1983

Skills

  • Microsoft Office
  • Analysis skills
  • Bookkeeping
  • Attention to detail
  • Bank Reconciliation
  • Outlook
  • Organizational skills
  • Data Entry
  • Excel
  • Communication skills
  • Microsoft Outlook
  • Microsoft Excel
  • Quickbooks
  • Microsoft Word
  • Billing
  • Chargebacks
  • Problem solving
  • Account reconciliation
  • Journal Entries
  • Accounts receivable
  • Accurate payment posting
  • Credit and collections
  • Customer service support

Certification

Driver's License

Timeline

Accounts Receivable Specialist

Greenview Properties
08.2020 - 04.2025

Account Receivable Specialist

Modern Sprinkler Corporation
08.2019 - 04.2020

Account Specialist

WidexUSA
07.2013 - 08.2019

Accounts Receivable/Assistant Designer

Alan E Fricke Memorials Inc
04.2002 - 02.2013

Receptionist/Front Desk Clerk

Zornberg & Hirsch
05.2000 - 11.2000

Pharmacy Clerk

Prescription Centre And Surgicals
08.1988 - 12.1993

High school diploma -

Longwood High School

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Dawn Haynia