Sherry Vidal
Philadelphia,PA
Summary
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. A hardworking individual with an innovative mindset. Stays on top of demands in fast-paced environments and is a dedicated and quality focused professional. Has excellent verbal and written communication skills with a strong background in cultivating positive relationships and good at troubleshooting problems and building successful solutions.
Overview
5
5
years of professional experience
Work History
Account Manager, Outside Sales Representative
Slight Edge Consulting
Philadelphia, PA
06.2024 - 08.2024
- Met regularly with team members to discuss progress towards goals.
- Closed product sales to increase revenue and build client loyalty.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Collaborated closely with internal departments to ensure successful execution of campaigns.
- Gathered data on competitors' products, prices, and sales techniques.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Accounting Assistant
Blue Mountain Academy
Philadelphia, PA
08.2023 - 05.2024
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Handled daily cash transactions and maintained petty cash fund.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Communicated with clients or vendors regarding billing inquiries or disputes.
Call Center Representative
Dambrak Painting
Philadelphia, PA
05.2023 - 08.2023
- Took ownership of customer concerns, following issues through to resolution.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained detailed records of customer interactions and transactions for future reference.
Head Housekeeper
Blue Mountain Academy
Hamburg, PA
08.2022 - 05.2023
- Delegated tasks to housekeeping team members, prioritizing daily workload efficiently.
- Trained new employees on proper cleaning techniques and procedures.
- Ordered necessary cleaning supplies and equipment, maintaining inventory levels within budget constraints.
- Coordinated activities between different departments such as Front Office or Maintenance.
- Created schedules for housekeeping staff based on occupancy levels and special events.
Professional House Painter
Dambrak Painting
Philadelphia, PA
05.2019 - 08.2022
- Reviewed and discussed work orders with supervisors to understand project requirements.
- Applied paint manually with brushes, rollers, and sponges to walls, ceilings, doors, trim, and other surfaces using various techniques.
- Followed safety procedures at all times while on ladders or working with hazardous materials.
- Communicated with clients throughout the project to address concerns or make adjustments as needed.
Education
Blue Mountain Academy
Hamburg, PA05.2024
Bachelor of Science - Healthcare Administration And Management
Holy Family University
Philadelphia, PASkills
- Customer Service
- Adaptability
- Conflict Resolution
- Strong leadership
- Quality Control
- Team Collaboration
- Innovative
- Reliability
Languages
Native Spanish
References
References available upon request.
Timeline
Account Manager, Outside Sales Representative
Slight Edge Consulting
06.2024 - 08.2024
Accounting Assistant
Blue Mountain Academy
08.2023 - 05.2024
Call Center Representative
Dambrak Painting
05.2023 - 08.2023
Head Housekeeper
Blue Mountain Academy
08.2022 - 05.2023
Professional House Painter
Dambrak Painting
05.2019 - 08.2022
Blue Mountain Academy
Bachelor of Science - Healthcare Administration And Management
Holy Family University
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