Sherry Wulfekuhle
Self Employed
Manchester,IA
2027
years of professional experience
Reliable and organized professional with experience in customer service, leadership, and managing daily operations in a fast-paced environment. Skilled in communication, problem-solving, multitasking, and handling confidential information. Seeking a remote insurance position where strong customer service, administrative, and organizational skills can be utilized.
Work History
Owner/Operator-In-Home Daycare
3 Years 5 Months- Managed daily operations of a daycare business
- Maintained accurate records, schedules, and client communication
- Built strong relationships with families through professional communication and reliability
- Handled billing, scheduling, and organization of daily activities
- Managed multiple responsibilities while ensuring a safe and structured environment
Cashier
1 Year 4 Months- Provided friendly and efficient customer service
- Operated cash register and handled cash transactions accurately
- Assisted customers with questions and problem resolution
- worked in a fast-paced retail environment while maintaining professionalism
- Collaborated with team members to ensure smooth daily operations.
Supervisor
8 Years- Supervised staff and supported individuals with disabilitites
- Assisted with scheduled, documentation and daily operations
- Trained employees on policies and procedures
- Maintained confidential records and ensured compliance standards were met
- Resolved concerns professionally and efficiently
Community Assistant
- Assisted individuals with disabilities in maintaining independent living skills within their home and community
- Maintained accurate documentation and progress notes
- Communicated with supervisors, families and care teams regarding client needs and progress
- Managed challenging situations calmly and professionally while maintaining client dignity
Education
Bachelor of Science - Social Work
- Coursework focused on communication, case management and human services
- Completed internship with Vinton-Shellsburg School District with school counselor with student support services and daily activities
- Observed and participated in student meetings and interventions
- Supported problem-solving and conflict resolution strategies for students
Bachelor of Arts - Human Services
- Studied human behavior, crisis intervention and support services for diverse populations
- Completed an Internship with Foundation 2 Youth Shelter in Cedar Rapids, IA. Where I assisted Staff in supporting at-risk and troubled youth in a shelter setting
- Built positive relationships with youth through communication and active listening
High School Diploma
- Participated in band and choir programs
- Developed teamwork, communication, and time management skills through extracurricular activities
- Balanced academics with group performances, practices and events
- Built Collaboration and leadership skills in team-based environments
Skills
Customer Service
Communcation Skills
Independent work skills
Documentation and Record Keeping
Timeline
Owner/Operator-In-Home Daycare
Self Employed
01.2023 - CurrentRead More
Cashier
Fareway Stores Inc.
08.2021 - 12.2022Read More
Supervisor
Unlimited Services
08.2013 - 08.2021Read More
Community Assistant
Full Circle Services Inc.
2010 - 08.2013Read More
University of Northern Iowa
Bachelor of Science from Social Work
Read More
Kirkwood Community College
Bachelor of Arts from Human Services
Read More
Independence High School
High School Diploma
Read More