Sherwin Yamanguchi
Mediator
Koror,PW
Summary
Objective Mediator with 10 years of experience consulting between parties in legal disputes and reaching mutually favorable and just outcomes. Detail-oriented and thorough liaison with comprehensive understanding of relevant laws and policies, translating client dispute details and supporting conflict resolution. Attentive listener with awareness and proficiency in application of relevant laws to dispute details.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
Work History
Certified Court Mediator
Palau Judiciary
Koror, Palau
04.2011 - Current
- Applied deep understanding of relevant laws and policies to reach agreements.
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Conducted initial meetings to outline process, answer questions and set expectations for both parties.
- Prepared agreements and settlement documentation for each interested party to sign and complete.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
- Conducted interviews with disputants, witnesses and any additional relevant groups or individuals.
- Informed parties of relevant laws, regulations and constraints for cases.
- Facilitated and implemented settlement agreements by proposing resolutions and supporting effective decision-making for involved parties.
- Drafted settlement paperwork and gathered signatures from disputants to provide official documentation of agreed-upon solutions.
Courtroom Clerk/Language Interpreter
Palau Judiciary
Koror, Palau
02.2000 - Current
- Attended court sessions to record proceedings of evidence, objections, rulings and arguments.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Maintained inventory of equipment used in court.
- Captured spoken dialogue using stenography machines, video and audio recording devices and covered microphones.
- Documented exhibits admitted during hearings.
- Announced charges and indictments to defendants in court and recorded defendants' pleas.
- Used JIS to prepare dockets or calendars of cases.
- Prepared courtrooms for session by supplying courtroom with paper and pens, easels and electronic equipment.
- Met with judges, lawyers and police officials to coordinate functions of court.
- Used FTR recording equipment to record court proceedings.
- Collected court fees and fines and recorded amounts collected in JIS.
- Marked and preserved exhibits introduced into evidence in court proceedings.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Answered telephone calls, took messages and transfered calls to appropriate colleagues.
- Maintained jury lists and issued jury summons.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
Bank Teller
Bank Of Hawaii
Koror, Palau
01.1999 - 01.2000
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Counted and packaged currency and coins.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Audited fellow teller currency to contribute to dual-control procedures.
- Reconciled cash drawer and resolved discrepancies.
- Turned in excess cash to maintain drawer security.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Bartender
Palau Pacific Resort
Koror, Palau
08.1998 - 01.1999
- Managed cash and bar revenue during special promotions or sporting events.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Consulted with managers to organize special events and promotions.
- Set up glassware, liquor and other necessary supplies for special events.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Education
High School Diploma -
Palau High School
Palau 08.1989 - 05.1993
No Degree - Business Management
Palau Community College
PalauSkills
Conflict resolution skills
Medication techniques
Professional ethics understanding
Organization and Time Management
Multitasking Abilities
Self-Motivated
Computer Skills
Active Listening
Data Entry
MS Office
Training of Trainers
Timeline
Certified Court Mediator
Palau Judiciary
04.2011 - Current
Courtroom Clerk/Language Interpreter
Palau Judiciary
02.2000 - Current
Bank Teller
Bank Of Hawaii
01.1999 - 01.2000
Bartender
Palau Pacific Resort
08.1998 - 01.1999
High School Diploma -
Palau High School
08.1989 - 05.1993
No Degree - Business Management
Palau Community College