The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Summary
Top-notch professional known for driving sales opportunities and engaging customers. An award-winning Appliance Sales Associate with a talent for detailing product information and features.
Overview
32
years of professional experience
Work History
Lowes Home Improvment
Major Appliance Sales Associate
02.2021 - Current
Job overview
Processed returns and troubleshot issues with specific appliances, supporting product re-selection process.
Followed up with vendors and customers to resolve delivery orders quickly.
Solved customer-identified problems with small and large appliances purchased in-store.
Addressed customers with positivity and professionalism, guiding towards ultimate purchase decision with balance and deliberation.
Sprouts Farmer's Market
Schematics Coordinator
02.2021 - 05.2023
Job overview
Coached employees through day-to-day work and complex problems.
Entered data, generated reports, and produced tracking documents.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Gathered and organized materials to support operations.
Self Employed - Showplace Properties
New York, NY
NYS Real Estate Owner/Broker Consultant
08.1991 - 08.2019
Job overview
Proved successful working within tight deadlines and a fast-paced environment.
Education
New York University
New York, NY
NYS Licensed RE Broker from Real Estate And Business Management
06.1991
Skills
Interpersonal and Written Communication
Proficient in Software
Loyalty Program Promotion
Consultative Sales
Customer Service and Assistance
Store Layouts
Inventory Control Processes
High-End Appliance Knowledge
Cash Register Operations
Showroom Design
Sales Assistance
Promotions Programs
Appliance Sales
Customer Discussions
Consultative Sales Approach
Loss Prevention Training
Professional Development
Product Line Knowledge
Staff Development
Accessories Pairing
Sales Floor Monitoring
Industry Tracking
Product Demonstration
Security Standards
Customer Accounts Management
Customer Inquiries
POS Transactions
Display Maintenance
Item Scanning
Inventory Oversight
Payment Method
Customer Buying Habits
Operational Efficiency
Corrective Actions
Store Presentation
Delivery Coordination
Constructive Feedback
Cash Counting
Special Assignments
POS Inventory System Operation
Client Needs Assessment
Manufacturer Relations
Credit Card Applications
Purchasing Oversight
Professional Relationships
Sales Promotion
Safe Equipment Handling
Accounting Records
Sales Order Management
Client Retention
Market Trend Analysis
Positive Customer Engagement
Safety and Cleanliness Standards
Team Goals
Store Policies and Procedures
Credit and Debt Card Processing
Exceeding Customer Expectations
Merchandise Receiving and Handling
Merchandising and Display
Dispute Mediation
Positive Reinforcement
Excellent Written and Verbal Communication
Merchandise Alteration Estimates
Energy and Physical Stamina
Delivery Arrangements
Meeting Sales Goals
Computer Proficiency and Microsoft Office
Technical Management
Continuous Improvement
Team Cooperation
Operational Processes
Merchandise Recommendations
Register Opening and Closing
Ability to Lift 40 Pounds
Sales Contracts
Employee Performance Evaluations
Shipment Processing
Retail Metrics and Goals
Engaging with Diverse Customers
Adaptable and Flexible
Building Customer Loyalty
Speech Clarity
Information Updates
Service Contracts
Strong Communication and Interpersonal Skills
Monitor Security
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Major Appliance Sales Associate
Lowes Home Improvment
02.2021 - Current
Schematics Coordinator
Sprouts Farmer's Market
02.2021 - 05.2023
NYS Real Estate Owner/Broker Consultant
Self Employed - Showplace Properties
08.1991 - 08.2019
New York University
NYS Licensed RE Broker from Real Estate And Business Management