Summary
Overview
Work History
Education
Skills
Timeline
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Sheryl Bushor

Center,MI

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

18
18
years of professional experience

Work History

Jr Rate Clerk

Essential Staffing / Hire Resources
09.2001 - 05.2008
  • This position required accuracy as well as speed.
  • Verified shipper, consigned and bill to addresses
  • Type of bills created were Hazardous materials, Interlines, Hidden shippers, Dock drops, Will calls, and Vendor deliveries.
  • Averaged 40+ bills per hour

Customer Service Representative

Spirit Airlines Inc.
05.1998 - 04.2001
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers in making reservations
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Cashier

Shoppers Market
09.1995 - 01.1997
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Senior Pharmacy Technician

Arbor Drugs
09.1990 - 03.1994
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained and updated patient records, prescription information and patient data.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Managed opening and closing duties for pharmacy.

Education

High School Diploma -

Edgewood High School
Edgewood, MD
06.1984

Superior Medical Education
Michigan

Skills

  • Speed and accuracy
  • Excellent customer Service
  • Expert problem solving

Timeline

Jr Rate Clerk

Essential Staffing / Hire Resources
09.2001 - 05.2008

Customer Service Representative

Spirit Airlines Inc.
05.1998 - 04.2001

Cashier

Shoppers Market
09.1995 - 01.1997

Senior Pharmacy Technician

Arbor Drugs
09.1990 - 03.1994

High School Diploma -

Edgewood High School

Superior Medical Education

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Sheryl Bushor