Sheryl Harris
Williamstown,NJ
Summary
Customer-oriented sales management professional with a proven track record in cultivating strategic partnerships and retaining key accounts. Demonstrates strong capabilities in implementing effective pricing models, managing vendor relations, and expanding market territories to drive profitability. Core competencies include relationship management, and multi-tasking in fast-paced environments. Aiming to leverage expertise to further enhance revenue growth and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Showroom Sales Manager/Design Consultant
Newfield Granite & Marble
Newfield, NJ
03.2023 - 02.2025
- Encouraged customer interactions by creating a welcoming ambiance.
- Cultivated strong connections with vendors, customers, and staff.
- Facilitated goal accomplishment by working well with coworkers from varied backgrounds.
- Ensured customer satisfaction through attentive face-to-face and phone conversations.
- Met all deadlines through effective time management.
- Exhibited exceptional problem-solving abilities.
- Addressed client issues and enhanced overall satisfaction.
- Earned recognition from management for outstanding customer service.
- Coordinated inventory management to ensure timely access to materials.
- Maintained and updated databases with current records.
- Developed creative approaches for boosting team productivity.
- Addressed customer complaints promptly while ensuring exceptional service.
- Organized and preserved design files for streamlined record-keeping.
Showroom Manager/Design Consultant
Abruzzi design studio
Cherry Hill, NJ
12.2020 - 12.2022
- Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Coordinated showroom creation and setup Tile products for retail sales.
- Provided insight on most effective ways to display Tile to draw in customers and encourage purchases.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed business performance data and forecasted business results for upper management.
Showroom Manager /Design Consultant
Stone Shop
Cherry Hill, NJ
09.2011 - 10.2019
- Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
- Coordinated showroom creation and setup tile & Stone products for retail sales.
- Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
- Promoted service-oriented environment to guests to keep guests browsing and encourage questions.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Interior Design Consultant
Westwood Tile & Stone
Cherry Hill, NJ
06.2006 - 01.2010
- Designed 3D perspective views and material boards for clients.
- Provided information about available color palettes and helped select colors that reflected client personality and goals.
- Selected Bath & Kitchen fixtures to create unique and inviting rooms to meet customer vision.
- Assisted clients successfully by choosing Kitchen & Bath consistent with preferences and budget.
- Worked with other contractors for successful project completion.
Owner/Operator
Tailored Interiors
Voorhees, NJ
2003 - 2005
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Visited home sites when necessary to assess and fulfill customer needs.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
- Reviewed project costs, budgets and adherence to schedules.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Maintained accurate specifications for each project.
- Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
- Researched concepts and followed industry trends to provide knowledgeable insight to clients.
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
- Coordinated movers and assistant stylists to complete project installations and styling.
- Gave clients information about strategies to keep spaces fresh and inviting.
Education
Associate of Arts - Interior Design
American Institute Of Design
Philadelphia, PA1994
Skills
- Client Relationship Building
- Product Merchandising
- Order Management
- Visual Merchandising
- Key Account Management
- Technical Proficiency
- Strategic Decision-Making
- Dependable Professional
- Collaborative Relationship Building
- Strong Work Ethic
References
References available upon request.
Timeline
Showroom Sales Manager/Design Consultant
Newfield Granite & Marble
03.2023 - 02.2025
Showroom Manager/Design Consultant
Abruzzi design studio
12.2020 - 12.2022
Showroom Manager /Design Consultant
Stone Shop
09.2011 - 10.2019
Interior Design Consultant
Westwood Tile & Stone
06.2006 - 01.2010
Owner/Operator
Tailored Interiors
2003 - 2005
Associate of Arts - Interior Design
American Institute Of Design
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