Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
SoftwareDeveloper

Sheryl Johnson

Fargo,ND

Summary

Highly motivated Financial Coordinator with proven success scheduling appointments and effectively communicating with various personalities. Smart, reliable and possessing extensive billing and fee calculation experience.

Overview

42
42
years of professional experience

Work History

Financial Coordinator

Elmwood Family Dentistry
West Fargo, ND
12.2006 - 05.2022
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
  • Explained insurance benefits, fees and procedures to patients.
  • Submitted claims to insurance companies on same day as patient treatment.
  • Increased precision by utilizing up-to-date billing software.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.

Dental Assistant

E. Kent Shirley, DDS
Fargo, ND
06.1979 - 06.2006
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Used [Software] to document and maintain patient information and health background.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, [Type], casts and impressions.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.

Education

Associate of Applied Science - Dental Assisting

Minnesota State Community And Technical College
Moorhead, MN
06.1997

Skills

  • Processing payments
  • Preparing financial statements
  • Collections understanding
  • Payment collection
  • Skilled in Eagle soft
  • Benefits knowledge
  • Telephone etiquette
  • Insurance documentation processing
  • Appointment Scheduling
  • Finance
  • Account Reconciliation
  • Revenue Generation
  • Financial Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Financial Coordinator

Elmwood Family Dentistry
12.2006 - 05.2022

Dental Assistant

E. Kent Shirley, DDS
06.1979 - 06.2006

Associate of Applied Science - Dental Assisting

Minnesota State Community And Technical College
Sheryl Johnson