Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheryl Luna

Los Angeles,CA

Summary

Proactive and versatile team member with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Eager to nourish and educate customers and team members about our products and culture.

Overview

6
6
years of professional experience

Work History

Associate Team Leader

Whole Foods Market Inc
Los Angeles, CA
04.2023 - Current
  • Trained employees on proper cash handling techniques, Amazon Prime Shopping, safety standards.
  • Resolved customer complaints in a timely manner, following established protocols for dispute resolution.
  • Used Point of Sale register system to complete transactions, as well as mastering Cash Office duties
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Whole Body Associate Team Leader

Whole Foods Market Inc
Los Angeles, CA
07.2019 - 04.2023
  • Onboarded and educated new employees regarding Whole Body products, procedures, policies, and customer service techniques.
  • Guided customers in selecting optimal Whole Body products for individual needs.
  • Responsible for overall safety training, department walks, and communicating team member concerns to STLS.
  • Coordinated daily activities for body department, including shelf restocking and display cleaning

Market Associate Team Leader

Whole Foods Market
Santa Monica, CA
06.2019 - 03.2022
  • Maintained three departments—Grocery, Specialty, Whole Body—according to Store Process Standards.
  • Executed merchandising strategies to enhance product visibility and sales performance.
  • Won regional prize for Ancient Nutrition Collagen powder

Education

High School Diploma -

Sherman Oaks Center For Enriched Studies
06.2009

Child Development

Los Angeles Community College
CA

Skills

  • Financial forecasting
  • Inventory management
  • Staff training and coaching
  • Scheduling and time management
  • Cash handling
  • Safety standards
  • Point of sale
  • Visual merchandising
  • Problem-solving aptitude
  • Motivational leadership

Timeline

Associate Team Leader

Whole Foods Market Inc
04.2023 - Current

Whole Body Associate Team Leader

Whole Foods Market Inc
07.2019 - 04.2023

Market Associate Team Leader

Whole Foods Market
06.2019 - 03.2022

High School Diploma -

Sherman Oaks Center For Enriched Studies

Child Development

Los Angeles Community College

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