Sheryl Marshall
New Orleans,LA
Summary
Accomplished Mental Health Professional with extensive experience at Holistic Educational Rehabilitation Center, specializing in crisis intervention and behavior management. Demonstrated success in creating client-centered treatment plans that improved client progress by 40%. Expert in building rapport and navigating state policies to ensure effective service referral and comprehensive client support. Dedicated to advancing mental health outcomes through innovative therapeutic approaches.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Mental Health Professional
Holistic Educational Rehabilition Center
Belle Chasse, USA
09.2021 - Current
- As a Mental Health Professional my job duties consist of conducting weekly Psychosocial Rehabilitation counseling that consist of anger management, stress management, coping with depression, anxiety and schizophrenia
- Collaborated with psychiatrists regarding medication adjustments or changes for clients.
Transitions Admissions Counselor
Odyssey House New Orleans Detox
New Orleans, USA
08.2021 - 01.2023
- My duties consisted of educating clients on detox withdrawal, addiction, recovery, coping skills, and community resources.
- My duties also consisted of developing treatment plans to help clients continue to progress, as well as assessing the mental and physical health of clients by consulting with professionals, conducting interviews, and completing assessments.
- Job duties also consisted of coordinating patients' assessments and discharges in coordination with the client's treatment plan.
- Established and enforced administration policies and rules governing client behavior.
Intensive Case Manager
National Alliance on Mental Illness (NAMI)
New Orleans, USA
02.2019 - 08.2021
- My job duties consisted of providing ongoing case management services, assessing the individual needs of clients, and connecting them to additional community resources as needed.
- Duties also consisted of conducting assessments, developing treatment plans, as well as working in collaboration with the client to develop and implement short- and long-term goals that met their individual needs.
- My duties also consisted of collaborating with medical providers and community agencies to assist clients.
- Ensured that all paperwork was completed accurately and submitted on time according to agency guidelines.
- Reviewed treatment plans against individual goals and healthcare standards.
Admissions Counselor
RiverOaks Hospital
Harahan, USA
02.2015 - 01.2019
- My job duties consisted of assessing the clients' mental and physical health by consulting with medical staff, conducting interviews, and completing assessments on clients.
- Developing and optimizing treatment plans to help clients continue to progress in treatment.
- Duties also consisted of coordinating clients' assessments and discharge plans in coordination with their treatment plans.
Intensive Case Manager
Absolute Nursing Home Health
Slidell, USA
06.2008 - 06.2014
- My job duties consisted of providing ongoing case management services and assessing the client individual needs as well as connecting them to additional community resources and outreach programs
- Duties also consisted of conducting assessments, developing treatment plans as well as serving on multidisciplinary treatment teams
- My duties also consisted of working in collaboration with client in developing and implementing short and long term goals that will met their individual needs
- My duties also consisted of collaborating with medical providers and community agencies to assist clients.
- Participated in multidisciplinary team meetings to discuss complex cases.
- Ensured that all paperwork was completed accurately and submitted on time according to agency guidelines.
- Reviewed treatment plans against individual goals and healthcare standards.
Child Welfare Specialist II
Louisiana state Department Of Child And Family Services
New Orleans, USA
01.1997 - 05.2008
- My job duties consisted of providing case management services to parents whose children were in foster care.
- Duties also consisted of maintaining regular contact with attorneys, therapists, CASA workers, and other providers.
- Duties also consisted of providing testimony at court hearings and proceedings.
- My duties also consisted of keeping current and accurate records, case files, record notes, and medical records.
- Duties also consisted of referring families to counseling, evaluations, and treatment for sexual abuse, substance abuse, domestic violence, and mental health.
- Job duties also consisted of conducting home visits and home studies of families housing foster children.
- Duties also consisted of conducting assessments and client service plan according to policy dictated timelines
- Job duties also consisted of presenting cases in case management supervision and peer supervision for discussion
- Identified appropriate community resources and provided referrals for services.
- Participated in regular team meetings with colleagues to review cases and develop strategies for successful outcomes.
Education
Master of Art - Counseling
Xavier University of Louisiana
New Orleans, LA05.1995
Bachelor's degree - Social Work
Southern University at New Orleans
New Orleans, LA05.1991
Skills
- Experience with children
- Crisis intervention
- Direct support
- Developmental disabilities experience
- Hospital experience
- Life coach
- Behavior management
- Stress management strategies
- Discharge planning
- Tracking client progress
- Safety and risk assessments
- Building rapport
- State policy and guidelines
- Service referral
Certification
Registered Social Worker (R.S.W), State Of Louisiana, 08/22, 08/23
Timeline
Mental Health Professional
Holistic Educational Rehabilition Center
09.2021 - Current
Transitions Admissions Counselor
Odyssey House New Orleans Detox
08.2021 - 01.2023
Intensive Case Manager
National Alliance on Mental Illness (NAMI)
02.2019 - 08.2021
Admissions Counselor
RiverOaks Hospital
02.2015 - 01.2019
Intensive Case Manager
Absolute Nursing Home Health
06.2008 - 06.2014
Child Welfare Specialist II
Louisiana state Department Of Child And Family Services
01.1997 - 05.2008
Master of Art - Counseling
Xavier University of Louisiana
Bachelor's degree - Social Work
Southern University at New Orleans