Sheryl Marie Smith
Rockwall,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
46
46
years of professional experience
Work History
Program Coordinator
The Caring Foundation of Texas
10.2007 - Current
- Developed and implemented program activities according to established goals and objectives.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Maintained up-to-date records related to program activities.
- Prepared reports on progress towards program goals for management review.
- Facilitated communication between team members by organizing regular meetings and conference calls.
- Scheduled and developed program activities in accordance with program needs.
- Collaborated with community leaders, organizations and public agencies to promote programs within community.
- Delegated tasks to staff and volunteers during daily activities and organized events.
- Prepared periodic reports, financial statements and records on program activities, progress and status for management.
- Conducted research and engaged in collaborative grant development efforts to support program needs and innovations.
- Developed brochures, newsletters and flyers to create promotional literature for program.
- Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports.
- Ensured compliance with all applicable laws, regulations, and standards related to healthcare operations.
- Performed data entry of patient information into electronic medical records system.
- Organized special events such as health fairs or seminars on behalf of the clinic.
- Prepared purchase orders for procurement of office supplies or equipment needed by the facility.
- Maintained records management system to process personnel information and produce reports.
Hostess
Chik-Fil-A
04.2019 - 03.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up at front counter, taking orders in a friendly manner.
Server
Logans Roadhouse Grill
01.2017 - 11.2018
- Served food and beverages promptly with focused attention to customer needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Lums Restaurant
02.1979 - 06.1980
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
High School Diploma -
BROOKFIELD EAST HIGH SCHOOL
06.1980
Skills
- Office Administration
- Training Coordination
- Project Coordination
- Project Management
- Cash handling
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Guest relations management
- Tableside etiquette
Timeline
Hostess
Chik-Fil-A
04.2019 - 03.2020
Server
Logans Roadhouse Grill
01.2017 - 11.2018
Program Coordinator
The Caring Foundation of Texas
10.2007 - Current
Server
Lums Restaurant
02.1979 - 06.1980
High School Diploma -
BROOKFIELD EAST HIGH SCHOOL
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