Detail-oriented professional with extensive experience in business administration. Known for strong verbal and written communication skills, contributing to high customer satisfaction and effective team training. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker that is willing to learn.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Sheryl's Creations
White Deer, TX
05.2016 - Current
Managed daily operations, ensuring high-quality product delivery and customer satisfaction.
Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
Oversaw financial management, including budgeting, expense tracking, and revenue forecasting.
Trained and mentored staff on best practices for customer service and product knowledge.
Streamlined production processes to improve efficiency and minimize waste in operations.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Kept all building areas and equipment functional and well-organized to promote business performance.
Trained and motivated employees to perform daily business functions.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Chiropractic Assistant
Live Well Chiropractic & Wellness
Pampa, TX
12.2023 - 04.2026
Assisted patients with scheduling appointments and managing inquiries to enhance patient flow.
Prepared treatment rooms and maintained equipment for optimal functionality and cleanliness.
Educated patients on chiropractic care procedures and post-treatment guidelines for improved recovery.
Collaborated with chiropractors to develop personalized care plans tailored to patient needs.
Managed inventory of medical supplies, ensuring availability while minimizing excess stock costs.
Answered phones to respond to customer questions, provide information and schedule appointments.
Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Performed electric muscle stimulation, massage, and rehab stretches.
Cook
The Zone Bowling Center
Pampa, TX
01.2020 - 12.2023
Led kitchen staff in preparing high-quality meals for guests, ensuring consistency and presentation standards.
Streamlined food preparation processes to enhance efficiency and reduce wait times during peak hours.
Trained junior cooks on food safety standards and culinary techniques, fostering a collaborative kitchen environment.
Implemented portion control measures to maintain quality and manage food costs effectively.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared meals efficiently under time constraints for timely service during peak hours.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Conducted inventory management, ensuring optimal stock levels of ingredients while minimizing waste.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
EMS Supervisor
White Deer EMS
White Deer, TX
09.2013 - 05.2016
Supervised daily operations, ensuring compliance with safety protocols and quality standards.
Coordinated training programs for new EMS personnel, enhancing team competencies and operational efficiency.
Implemented process improvements to streamline emergency response times and resource allocation.
Developed and maintained relationships with local hospitals to facilitate effective patient handoffs.
Initiated community outreach programs, promoting EMS services and enhancing public awareness of emergency preparedness initiatives.
Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
Recognized medical emergencies and made reasonable and acceptable differential diagnoses.
Managed budgetary responsibilities, including purchasing equipment, maintaining inventory levels, and forecasting future needs.
Promoted safety culture within the department by conducting regular safety drills and providing ongoing training.
Ensured compliance with state and federal regulations through regular audits and process improvements.
Communicated with physician to relay patient condition and obtain orders for treatment.
Maintained confidentiality and security of health records and medical information.
Responded to emergency calls to provide immediate and life-saving medical care.
Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
Took patient health histories and asked questions to determine cause of illness or injury.
Date Entry Operator
Shell Wind Energy
White Deer, TX
05.2011 - 09.2013
Entered and maintained data accuracy in company databases and systems.
Verified and corrected discrepancies in data entries to ensure integrity.
Processed large volumes of information efficiently while adhering to deadlines.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Completed data entry tasks with accuracy and efficiency.