Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Work Preference
Software
Timeline

Sheryl Wells

Meridian,ID
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates

Summary

Dynamic Leave and Benefits Specialist at Lamb Weston, adept at enhancing employee satisfaction through effective benefits administration and regulatory compliance. Proficient in HRIS systems and verbal communication, I streamlined leave processes, significantly reducing processing time while fostering supportive relationships with employees during complex situations. Committed to driving organizational success through strategic benefits management.

Overview

10
10
years of professional experience

Work History

Leave and Benefits Specialist

Lamb Weston
04.2022 - Current
  • Assisted in resolving complex benefits & leave issues, leading to increased employee satisfaction and retention rates.
  • Educated managers on current benefit & leave offerings and policies, enabling them to better assist their teams with questions or concerns.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
  • Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
  • Assisted in policy development for leaves of absence, ensuring alignment with legal requirements and best practices.
  • Improved communication between employees and management during leaves of absence, fostering a supportive work environment.
  • Created detailed reports on leave cases, identifying trends and areas for improvement within the organization's leave management processes.
  • Participated in cross-functional teams to address issues related to employee leaves and improve overall processes.
  • Maintained up-to-date knowledge on federal, all U.S. state laws, and CAN leave laws governing employee leaves, ensuring companywide compliance at all times.
  • Developed comprehensive training materials for HR staff on handling leaves of absence accurately and efficiently.
  • Provided compassionate support to employees experiencing personal or family medical issues, easing the stress of navigating leave processes.
  • Conducted thorough audits of leave records to ensure accuracy and compliance with company policies and regulations.
  • Streamlined the leave of absence process for increased efficiency, leading to reduced processing time by over 60%.

Owner

Gantopia Solutions
03.2021 - 04.2022
  • Managed day-to-day business operations .
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Navigated challenging audits by providing thorough documentation and support for filed taxes.
  • Simplified complex financial data for clients, enabling them to better understand their individual tax situations.
  • Assisted clients in achieving maximum savings with expert knowledge of current tax laws and regulations.
  • Reduced errors in tax filings through diligent cross-checking and verification processes.
  • Advised clients on potential tax-saving strategies, helping them achieve greater financial success.

Property Manager & Finance Specialist

Wright Property Management
09.2019 - 03.2021
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Improved financial reporting accuracy by streamlining data collection and analysis processes.
  • Collaborated with cross-functional teams on various projects, ensuring alignment between financial goals and overall business objectives.
  • Assisted executive leadership in formulating strategic plans by providing insightful financial analysis and recommendations. Increased revenue by 21%.
  • Compiled data, reports and year-end audit information.
  • Compiled and coordinated financial data for analysis and reconciliation.
  • Improved financial operations with careful, in-depth analysis and proactive recommendations for improvement.

Bookkeeper and Executive Assistant

Keiffer Design Group
03.2018 - 07.2019
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Accounts Payable Specialist

Make A Wish Foundation of America
10.2015 - 03.2018
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers. Resulting in emergency services being executed seamlessly.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.

Education

No Degree - Activities Director Special Ed & Elderly Cert.

Chabot College, Hayward, CA
03-2009

No Degree - Accounting

Modesto Junior College, Modesto, CA
03.2001

High School Diploma -

Oakdale High School, Oakdale, CA
05-2000

Honor Roll 1996-2000

  • 4.1 GPA

Skills

  • New employee enrollment
  • Verbal and written communication
  • Healthcare benefits
  • Policy interpretation
  • Benefits explanation
  • HRIS systems
  • Benefits administration
  • Employee benefits laws
  • Regulatory monitoring
  • Highly skilled in all Office Suite programs (Excel, Word, PowerPoint, Outlook, etc), Workday, OneNote, Adobe, ServiceNow, ADP, and Dayforce
  • FMLA & State benefit comprehension
  • Special projects
  • Retirement plans
  • Leave management

Accomplishments

  • Documented and resolved overpayments of premiums which led to a reduction in company costs.
  • Streamlined business processes through effectively helping with compiling analytics, proposing updated processes, creating training materials, and leading trainings.
  • Collaborated with Payroll and Call Center in the development of Leave Optimization.

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Software

Dayforce

Workday

Office Suite

ServiceNow

Visio

Miro

ADP

QuickBooks

SharePoint

Teams

Timeline

Leave and Benefits Specialist - Lamb Weston
04.2022 - Current
Owner - Gantopia Solutions
03.2021 - 04.2022
Property Manager & Finance Specialist - Wright Property Management
09.2019 - 03.2021
Bookkeeper and Executive Assistant - Keiffer Design Group
03.2018 - 07.2019
Accounts Payable Specialist - Make A Wish Foundation of America
10.2015 - 03.2018
Chabot College - No Degree, Activities Director Special Ed & Elderly Cert.
Modesto Junior College - No Degree, Accounting
Oakdale High School - High School Diploma,

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Sheryl Wells