Courtney Hahn
North Bend,WA
Summary
Results-driven benefits professional prepared to enhance and streamline employee benefits programs. Strong focus on team collaboration and adaptability, ensuring reliable support under changing conditions. Expertise in benefits administration, compliance, and communication, coupled with a proactive approach to problem-solving and efficiency. Known for high standards and achieving impactful outcomes in all initiatives.
My life motto is to leave it better than I found it.
Overview
18
18
years of professional experience
Work History
Leave & Benefits Coordinator
Snoqualmie Valley School District
10.2024 - Current
- Managed leave of absence requests, ensuring compliance with District policies and legal requirements.
- Coordinated communication between employees and Administrators regarding leave status and options.
- Educated Administrators on best practices for handling employee absences, fostering a supportive work environment while minimizing disruptions to the learning environment.
- Coordinated seamless transitions for employees returning to work after extended leaves of absence, ensuring appropriate accommodations were made when necessary.
- Served as a knowledgeable resource for employee questions about FMLA, PFML and District policies, and maintained the online resources on the SVSD website.
- Assisted employees with benefits enrollment and inquiries, ensuring clarity and understanding of options.
- Coordinated Annual Open Enrollment communication, in-person clinics and information roll-out as well as serving as the primary support contact for 900+ SEBB eligible employees.
- Served as primary point of contact for employee benefits problems, resolving issues promptly and accurately with the Washington State Healthcare Authority tech support team.
Administrative Assistant
Snoqualmie Valley School District
08.2022 - 10.2024
- Provide comprehensive office support, manage visitor interactions, and cultivate a welcoming environment.
- Coordinated recruitment processes to streamline candidate sourcing and improve hiring efficiency.
- Managed applicant tracking system to enhance data accuracy and streamline onboarding procedures.
- Collaborated with hiring managers to define job requirements and develop targeted interview questions.
- Provided support in the preparation of onboarding materials, facilitating smooth transitions for over 150 new hires.
- Maintained accurate records of all recruitment activities in compliance with federal regulations and company policies.
- Organized and attended career fairs, networking events, and campus recruiting initiatives to source top talent.
Team Lead
REI
01.2012 - 01.2016
- Led team in achieving sales targets through effective communication and collaboration.
- Developed training programs for new associates to enhance product knowledge and customer service skills.
- Improved inventory management processes to increase accuracy and reduce stock discrepancies.
- Coordinated daily operations, ensuring efficient workflow and adherence to safety standards.
- Mentored junior team members, fostering professional growth and development within the team.
- Analyzed sales data to identify trends, inform strategy, and optimize merchandising efforts.
Store Manager
Zumiez
01.2008 - 01.2012
- Directed daily operations to enhance customer satisfaction and drive sales growth.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained and mentored staff on sales techniques and customer service best practices.
- Implemented visual merchandising strategies to optimize store layout and product presentation.
- Analyzed sales data to identify trends, adjusting strategies for improved performance.
- Developed employee schedules to balance staffing needs with peak business hours.
- Fostered a positive team environment, promoting collaboration and professional development.
- Executed loss prevention measures, reducing shrinkage through effective training and monitoring.
Education
Certificate: Citizen Politics in America - Public Opinion, Elections, Interest Groups & Media
HarvardX, Online Learning Initiative of Harvard
Online 07.2025
High School Diploma -
Mount Si High School
Snoqualmie, WA06.2006
Skills
- Benefits administration
- FMLA comprehension
- Microsoft Office Suite
- Google Workspace
- Direct and clear Communication
- Analytics
- New employee enrollment
- Documentation and reporting
- Employee benefits laws
- Verbal and written communication
- HRIS proficiency
Timeline
Leave & Benefits Coordinator
Snoqualmie Valley School District
10.2024 - Current
Administrative Assistant
Snoqualmie Valley School District
08.2022 - 10.2024
Team Lead
REI
01.2012 - 01.2016
Store Manager
Zumiez
01.2008 - 01.2012
Certificate: Citizen Politics in America - Public Opinion, Elections, Interest Groups & Media
HarvardX, Online Learning Initiative of Harvard
High School Diploma -
Mount Si High School
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