Sheryl Wyman
Macon,GA
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Qualified professional specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Resourceful Dispatcher known for high productivity and efficiency in task completion. Specialized skills include quick decision-making, effective communication, and advanced knowledge of dispatch software. Excel in using critical thinking, problem-solving abilities, and adaptability to manage complex situations and ensure seamless operations.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Dispatcher
12.2020 - Current
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
Home Health Aide (HHA)
04.2018 - 04.2024
- Bathe patients
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
- Care for children who are disabled or who have sick or disabled parents
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Check patients' pulse, temperature, and respiration
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Change dressings
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
Emergency Room Registrar
09.2016 - 04.2018
- Register emergency room patients efficiently by obtaining appropriate signatures
- Make sure employees follow policies and procedures and to meet the standards of the organization
- Visit patient in room to complete or validate account and registration information
- Request and collect cash from patients according to policy and procedures by informing of payment options
- Train new employees to perform job duties, take payments from patients at the time service
- Completed all required forms and providing patient information as required by state and federal regulations
- Answered all inquiries related to payment plans, financial assistance programs and compassionate care programs
- Work a error list so clean claims are sent to insurance carriers
Patient Care Technician (Healthcare Support)
02.2015 - 09.2016
- Taking patients vital signs and doing glucose tolerance testing
- Monitor and assist patients during stay
- Monitored patients heart rate and rhythm and interpret for the doctor and nurses
- Assist with admission of patients
- Provide patient care under the supervision of the Staff Nurse to include but not limited to assisting activities of daily living, specimen collections, patient transport, patient preparation
- Assist the nurses with taking proper care of patients in the ICU that was on a ventilator as well as not on a ventilator
Home Health Aide (HHA)
08.2007 - 03.2013
- Bathe patients
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
- Care for children who are disabled or who have sick or disabled parents
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Check patients' pulse, temperature, and respiration
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Change dressings
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
Education
Associate Degree - Certified Medical Assistant
Virginia College
01.2014
Vocational - Medical Office Assistant/Specialist
Central Georgia Technical College
01.2007
Vocational - Nurse/Nursing Assistant/Aide and Patient Care Assistant
Central Georgia Technical College
01.2004
Skills
- I take information from 911 dispatchers for fires, arsons, structure fires I take that information and put it in our Fire Response database and send a ranger or Marshall to the site of the fire I do radio checks to ensure the safety of our officers in the field I also give out burn permits to land owner and provide valid information about the forestry and what we offer to our community
Timeline
Dispatcher
12.2020 - Current
Home Health Aide (HHA)
04.2018 - 04.2024
Emergency Room Registrar
09.2016 - 04.2018
Patient Care Technician (Healthcare Support)
02.2015 - 09.2016
Home Health Aide (HHA)
08.2007 - 03.2013
Associate Degree - Certified Medical Assistant
Virginia College
Vocational - Medical Office Assistant/Specialist
Central Georgia Technical College
Vocational - Nurse/Nursing Assistant/Aide and Patient Care Assistant
Central Georgia Technical College